Reviews
Kevin M Dooley, the experience that I had today was...
Kevin M Dooley, the experience that I had today was wonderful! Kevin, just don’t took a good care of my vehicle as always, he went beyond my expectations! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ana, Thank you for the kind words and 5-star review! Best, Rosenthal Jaguar Land Rover
Tommy Rouguex has been managing the service on my Range...
Tommy Rouguex has been managing the service on my Range Rover since 2011. I never appreciated him more than when I stuck in NY for COVID quarantine and my car gave me problems, I had it checked out with the dealership in NY, who had come back with numerous unrelated recommendations. I consulted with Tommy on their recommendations and I declined service.. I and came back to Virginia and brought it in to Tommy and was happy that most all of NY’s recommendations were unnecessary and nonessential. I thank Tommy for his interest in my cars true welfare and only recommending service wrk that I truly need and is due. THANK YOU TOMMY!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kelly, Thank you for the 5-star review and kind words! We truly appreciate you taking the time to share your experience with us and look forward to seeing you in the future. Best, Rosenthal Jaguar Land Rover
Kevin delivers excellent white glove service for all...
Kevin delivers excellent white glove service for all three of my Land Rovers every time! Highly responsive and always gets me in and out quickly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
David, Thank you for the kind words and 5-star review! Best, Rosenthal Jaguar Land Rover
Kevin is a pleasure to work with and always makes sure...
Kevin is a pleasure to work with and always makes sure every issue that pops up gets taken care of. My husband and I have owned 6 Land Rovers and Kevin always goes above and beyond!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Renee, Thank you for the kind words and 5-star review! Best, Rosenthal Land Rover
Kevin Dooley was a pleasure to work with. My appointment...
Kevin Dooley was a pleasure to work with. My appointment was made the same day and exact time as I requested. My rental vehicle was ready when I arrived, and my car was ready as promised by COB.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Reza, Thank you for the 5-star review! Best, Rosenthal Jaguar Land Rover
KZ was amazing to work with. He found exactly what I was...
KZ was amazing to work with. He found exactly what I was looking for. I have owned 5 Range Rovers and I won’t buy anything else. The finance guy Omar was very patient. Great service from both of them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rick, Thank you for the kind words and 5-star review! Best, Rosenthal Jaguar Land Rover
We have been servicing our cars for years with Rosenthal...
We have been servicing our cars for years with Rosenthal Jag and have always been taken care of by Tommy Rogeaux. He goes above and beyond and always makes us leave with a smile on our face. I always look forward to seeing Tommy and chatting with him. He is definitely a people's person and extremely knowledgeable. Despite the masks, I can still see a smile on his face. Really appreciate doing business with Tommy, he makes it seem so easy and efficient!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Marina, Thank you for the 5-star review! We truly appreciate you taking the time to share your experience with us along with your kind words. Best, Rosenthal Jaguar Land Rover
I had my best car buying experience to date thanks to my...
I had my best car buying experience to date thanks to my sales rep, Hammad Arshad. I submitted an inquiry to the website and within minutes, Hammad reached out to help assist me in the car buying process. Due to my busy work schedule, I was unable to answer a call during the day and Hammad worked around it and texted me to get everything set up. On the day of my schedule appointment, Hammad greeted me at the door and got right to work using the information I had already provided to him. During our test drive, he took the time to highlight all the features the car had to offer and tailored them to my needs. He then talked me through the next steps with finance and what to expect and then greeted me on the other side of the process and walked me to my new car. Not only did he hand over the keys, but he put on my plates for me and highlighted additional features I would find useful. I cannot say enough good things about Hammads customer service and support!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your vehicle! Thank you for the kind words and 5-star review! Best, Rosenthal Jaguar Land Rover
This dealership was great to work with. Everything ran...
This dealership was great to work with. Everything ran smoothly and all my questions were promptly answered. We did not find the exact car we were looking for on the lot and decided to build one out. Best decision ever and my car was worth the wait!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tommy delivered on everything that needed to be taken car...
Tommy delivered on everything that needed to be taken car of with my car. Great customer service. Whenever you asked any question he responds back with answer right away.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
