Reviews
I had a faulty hood latch sensor that repeatedly...
I had a faulty hood latch sensor that repeatedly activated my alarm every other night and so I purchased the new component from Rosenthal. However, Ana quickly identified that my Range Rover Sport was still under warranty and immediately took my truck in for repair at no-cost then refunded my payment for the latch component. Ana is truly the best!!! Calvin
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words and 5-star review! We truly appreciate your taking the time to share your experience with us. Best, Rosenthal Jaguar Land Rover
My lease was up and KZ helped me to find a new car. He...
My lease was up and KZ helped me to find a new car. He was responsive and great to work with! I’m thrilled with my E-Pace!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Christie, Congrats on your E-Pace! Thank you for the kind words and 5-star review! Best, Rosenthal Jaguar Land Rover
A great experience with Kevin, who kindly diagnosed the...
A great experience with Kevin, who kindly diagnosed the issue and efficiently identified next steps. He committed to a follow-up given some software challenges and we look forward to the return.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words and 5-star review! Best, Rosenthal Jaguar Land Rover
I have been working with Kevin Dooley for many years and...
I have been working with Kevin Dooley for many years and he has provided excellent service and support for my Range Rover. He is always professional and thorough. My car is always ready on time and he regularly updates me on progress. The service is also completed at a very high level. I highly recommend working with Kevin Dooley at Land Rover.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us this 5-star review! We truly appreciate it and we look forward to seeing you again. Best, Rosenthal Jaguar Land Rover
Andy is an awesome salesman. Very knowledgeable with over...
Andy is an awesome salesman. Very knowledgeable with over 25 years of experience. I would recommend Andy to my family and friends. I love my new truck! Thank you!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I brought my car to Rosenthal for annual service. Kevin...
I brought my car to Rosenthal for annual service. Kevin Dooley was my service rep and did an amazing job recommending what needs to be done for maintenance. Work done in no time. Kevin pays attention to the smallest things to make the customer happy and be a loyal Rosenthal customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words and 5-star review! Best, Rosenthal Jaguar Land Rover
I purchased an S550 with Andy and the experience was...
I purchased an S550 with Andy and the experience was exceptional. I was a bit apprehensive about the process as well as being unsure of the outcome but Andy assured me that he would not waste my time. He provided the attention, discretion and the professionalism I needed to secure the deal and I left truly happy. I highly recommend him for any future purchases.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congrats on your S550! Thank you for taking the time to share your experience with us. Best, Rosenthal Jaguar Land Rover
Andy made the whole process simple and painless. We...
Andy made the whole process simple and painless. We walked out feeling like we got a great deal! What more can you ask for when buying a car?
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jon, Thank you for the 5-star review and kind words! Best, Rosenthal Jaguar Land Rover
Brought car in for minor things; service advisor Michael...
Brought car in for minor things; service advisor Michael Mancinho was outstanding. Professional, articulate, and reasonable. There is some minor pre-delivery damage to the vehicle that we are communicating about; hopefully it gets resolved reasonably. Regardless of how/whether it gets resolved, Mr. Mancinho was excellent and represented the dealership very well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words and 5-star review! Best, Rosenthal Jaguar Land Rover
Well.........the pre-delivery damage issue wasn't resolved or addressed. I've left messages and voicemails on this with no reply. Kinda thought I had been blown off until I noticed you've responded to this review....that I wrote on 12/31
Great experience! Hammad was knowledgeable, and ensured I...
Great experience! Hammad was knowledgeable, and ensured I knew everything I had to know before making my decision. Can’t imagine going elsewhere for any future vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words and 5-star review! We look forward to seeing you again in the future. Best, Rosenthal Jaguar Land Rover
