Reviews
Mike is one of the best service advisors I have worked...
Mike is one of the best service advisors I have worked with. He communicates very well and always gets my car fixed quickly and makes sure it’s cleaned very well. Thanks mike for all of your help.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Michael Manchino was excellent, he went over & above to...
Michael Manchino was excellent, he went over & above to satisfy my needs. Very attentive & detailed information about my FPace. I appreciate Michael & will be coming back for all needs due to his great service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mike Parrish was very friendly and welcoming. He made my...
Mike Parrish was very friendly and welcoming. He made my experience of purchasing my F-Pace very quick and painless. From our first conversation, Mike provided info on the F-Pace SUVs in stock that fit the model that I was looking for. There was no pressure from him to buy and he was always available to answer my questions before I made my final decision. Lastly, I thank him for taking the time to ensure that my car was ready for delivery even on his day off. Thanks Mike for going above and beyond.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Big shout out to Ana B. from the customer care team who...
Big shout out to Ana B. from the customer care team who kept me in the loop via text during the long wait for my back ordered part. So helpful to know that it was in process--and so helpful to be able to hang onto the LR Sport loaner during the entire period!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Absolutely fantastic. Albert helped to make this a...
Absolutely fantastic. Albert helped to make this a surprise for my husband’s birthday. He went above and beyond to make the experience special. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My experience was Wonderful!! Everyone was courteous,...
My experience was Wonderful!! Everyone was courteous, friendly and professional. Great knowledge of the vehicle and how best assist with then purchase. Outstanding Support Outstanding Experience!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Andy had taken care of me for 20 years, this is the 4th...
Andy had taken care of me for 20 years, this is the 4th car that I have purchased from him. He has always taken incredible care of me whenever my previous car needed service, and I consider him a trusted friend at the dealer. I give him my highest recommendation!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The last two times I took my vehicle in, it came out with...
The last two times I took my vehicle in, it came out with another problem. In August the Fuel pump was replaced. The next day I put gas in, and it flowed like a waterfall underneath the entire car. On 11/11/20 I took it in to get the air conditioning checked. Compressor was replaced, the next day I was driving the car and the power steering went out and the car drifted to the side, then all the lights came on and it was inoperable. Luckily I had been driving at 5:45 in the morning so there was no traffic on the road. They fixed the belt. I waited two days to get my car back, and when I got home, the mechanics had left the engine cover in the back seat, the battery cover just sitting on top of the engine, and dirt all over the drivers door. Very displeased with the mechanics. Service Advisor Tommy was very nice, but the other gentleman service advisor was beyond rude when I called stranded on the side of the road due to their negligence.
- Customer service 3.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Kevin Dooley is the best service manager we have ever...
Kevin Dooley is the best service manager we have ever experienced! Thoughtful, kind, reliable and honest. What more could you ask for? He’s the best!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience! Helpful and efficient service advisor....
Great experience! Helpful and efficient service advisor. In and out very quickly, with my issues fully resolved. Very much appreciated the COVID precautions, including sanitizing the vehicle and plenty of spacing in the waiting area.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
