Reviews
Excellent customer service
Gavin was very professional and helpful. He spent a lot of time making sure we saw many models that fit our price range. He was very honest and helpful and quite honestly I am very happy and pleased with my purchase. I will recommend Gavin in the future to friends and family
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great people, will work to get you what you want
This is a really fine dealership. I bought a new Range Rover Velar from them. Everyone at the dealership is very polite and friendly. My salesperson Gavin Kassiri was warm, very polite and friendly and went out of the way to work out the deal I wanted. JD Duncan assisted in the sales process and Elly did the paperwork, and they were equally good. I am confident I will get the same level of care in the future for the service needs of the car. Great people. I love the car, and the people made it all even better.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent experience, Gavin and Ellie were was fantastic
Had a great experience working with Gavin! Gavin and Ellie were extremely professional, friendly, and knowledgeable; and, overall this was the best and smoothest sales experience I have ever had. Definitely will work with this dealership in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent experience purchasing an autobiography
We went to look only and ended up buying. Sales Consultant Gavin Kassiri was outstanding - also were impressed with Finance Director Kasra Kassiri, Master Service Adviser Kevin Dooley and the sales consultant who briefed us on additional features. We did not get her name. Very professional and friendly staff who also expedited the paperwork process. We were in an out in less than three hours. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
No drama just efficiency
We were help by Gavin in the purchase of our new care. He did a terrific job of pushing through each part of the process. We were driving out with our new vehicle less than 3 hours after arriving. Great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Gavin was excellent
Gavin as always took care of me and put in a fabulous new car. He gave me a great deal and worked hard to again earn my business. Highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Beyond White Glove Customer Service
My experience with this dealership could not have gone better. Gavin and Mo were beyond stellar in making sure I left with the exact car that I wanted. I could not be happier with my new Range Rover Evoque.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
"Gavin The Great" Salesman!
Gavin the customer service you displayed thru the entire process of getting the situation resolved was great. The effectiveness facilitating this deal goes without measure of professionalism. Please send my warmest regards to Shawn Sutton, Tyler Tart and Mr. Roger Wildernuth. I will recommend the dealership to others in the future and of course I will return when my car needs service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cjgarris, On behalf of Gavin and the rest of the team, we truly enjoyed your patronage. We hope you enjoy and please let us know if you need further assistance. Best, Rosenthal Jaguar Land Rover
Awsome experiance with the sales department
I wasn’t really in the market for a new car, but just happened to see a new Range Rover Velar and like the vehicle. My wife and I are from Ohio and had planned a trip to DC from 4 weeks ago. So, I figured to call/ contact a couple of dealers in the DC metro area just to see what my options are. (There is a local dealer about 2 miles from me, but I didn’t give them a shot because of my past experience) I chatted with someone at this dealership late Sunday night and I was told that someone will get back to me on the following day. Claude Coleman (CC) called me on Monday morning and within a day or two we were able to work out a deal on a new vehicle. My wife and I arrived to the dealership on Saturday morning 10-21 at 9 and we were out by 10:30. Car was clean and ready. We were welcomed and everyone was very friendly (Even the ones that we didn’t directly deal with). I dealt with CC (Sale professional), Mo Noorestani (Sale manager) and Tyler Tart at the business office and they were all great. Will drive 420 miles and buy another one from them in future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dean, Congratulations to you on your new Range Rover Velar. What a beautiful vehicle. We're very happy to hear that CC and the rest of the team provided a great experience. We hope you enjoy and would be happy to see you in the future. Best, Rosenthal Jaguar Land Rover
Professional and Dedicated
Purchased my certified 20d F-Pace from this dealer yesterday and let me just say that these guys are the real deal. Not pushy, just smooth, steadfast, and ultra professional. The atmosphere in the dealership was also really nice because it was without music and loud distractions which offered a quite and relaxing experience to think about your car purchase. I worked with Reda Habati who offered SUPERB and EXCELLENT customer service. Although it took me 6 months with lots of text messages and phone calls before I purchased my F-Pace, Reda was there every step of the way answering my questions and looking for the best deal. The entire experience was like having a trusted friend by your side to make sure you were happy and completed satisfied with the purchase. The icing on the cake was the fantastic job done on the wash and detail of the car when I purchased it. Wow. Can you say shiny 2017 certified Ammonite Gray, Prestige??! Velvet-like ride with good fuel economy. Super kudos also to Tyler Tart, the Business Manager! If you are thinking about purchasing a Jaguar, visit this team of professional, pleasant, and dedicated salespeople. These guys have taken the car buying experience to a new level. Thanks again Reda!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
