Reviews
Amazing customer service.
Reda at rosenthal was very patient and helpful. He answered all my questions and followed up with great suggestions. Very friendly staff made me feel very comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind review, Steve!! We are glad to have you a part of our family. Best, Rosenthal Jaguar Land Rover
Excellent Customer Experience
Went to the Land Rover Dealer to trade my vehicle in for a newer vehicle. I was immediately greated by "Gavin" and he took my information and went into action. Got me the vehicle I came for and negotiated a fair price for my trade. I also worked by the accessories manager "Vanessa" who was extremely helpful since we came to the dealership with a month old baby. Vanessa showed me to a private office where I was able to change and care for our baby for the time that we were at the dealership. Overall an 11 out of 10 for this entire customer service experience. Truly top notch!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fourmyjaz, We are so happy that you loved your experience enough to share it with us and the Dealer Rater world! On behalf of Gavin, Vanessa, and the rest of the team, we truly hope you enjoy your Rover and look forward to assisting you in the future! Best, Rosenthal Jaguar Land Rover
Had a great experience and love my new car!
My experience at Rosenthal Landrover in Tyson's Corner was excellent. Jerome, our salesperson, provided a knowledgeable, friendly, and non-pressure sales experience from the beginning. He has walked me through each step from beginning to end with a smile and professionalism. He is a great asset to the company. The service staff and parts department are helpful with all of your needs. The car was delivered several weeks early which was a nice surprise. I wouldn't hesitate one second to recommend Rosenthal Land Rover and wish all my prior car sales experiences at other dealerships had been the same. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
lmcandrew, We are so pleased to hear that Jerome provided you the excellent customer service you deserved. He really is an asset to our company and we're lucky to have him. Enjoy! Best, Rosenthal Jaguar Land Rover
satisfying experience
friendly, knowledgeable sales staff who respect the customer. these folks made purchasing my first jaguar a complete joy. they also made certain i had a working understanding of a very complex vehicle before i drove it home. looking forward to a long-term working relationship with this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
jgraif, Congratulations on your first Jaguar! We are so happy to hear that Craig, Andy, and Ellie were al there to assist with your needs. Best, Rosenthal Jaguar Land Rover
Land Rover Encore training delivered by Giovanni Quintana
The capabilities and features on our newly purchased Land Rover Sport Dynamic are exceptional and candidly a bit overwhelming. The Encore service delivered personally and competently by Giovanni Quintana was just what we needed. Giovanni came to our home and patiently walked us through all the robust features on our new Land Rover in our driveway. This was no “fly-by” but a 3 hour hands on tutorial expertly delivered.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello! We are so glad to hear you loved your Encore appointment with Giovanni! We know these vehicles are packed with tons of amazing features so we want to ensure you're capable and comfortable with using any of them. Enjoy! Best, Rosenthal Jaguar Land Rover
Appreciation
While daunting, this was an a very successful experience and CC had a lot of patience with me and my fear of a new car in my life
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
So sorry to hear it was daunting! We try our hardest to make it as seamless as possible but we're glad to hear that CC was patient with you during the whole process. Best, Rosenthal Jaguar Land Rover
Great Experience and I am happy with my car!
Andy and Kasra made getting my car a easy and straight forward process. I would work with them again on getting a new Land Rover!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kag1, Congratulations on your new Land Rover! We are so happy to hear that Andy and Kasra made it simple for you. Best, Rosenthal Jaguar Land Rover
Andy was amazing!
I would recommend dealing with Andy Moshrefi to anyone looking for a new Jaguar/Land Rover. He was very knowledgeable and made me feel very confident leaving the lot. We got a great deal and he stayed well after closing and made sure I was as comfortable with all the settings and features as he was. He was friendly, polite, well educated and courteous. We will be back! Thank you Andy!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Caitlin, Thank you for the public recommendation of Andy! We are lucky to have him on our team and we're glad you were able to work with him. Enjoy your new car! Best, Rosenthal Jaguar Land Rover
Best salesman
Reda Habati, the best salesman, I would highly recommend, he is very polite,and professional, very respectful thanks for your assistance Mr. Reda Habati well done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Gomez501, On behalf of Reda and the rest of the team, we truly appreciate your business! Best, Rosenthal Jaguar Land Rover
Great Experience
The dealership had the exact car for which I was looking. The purchase of my vehicle was easy. My service appointment went well. My appointment with Giovanni was convenient and informative.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Christy, We are so happy to hear we had the exact car you were looking for! We appreciate you taking the time to share your experience with us. Best, Rosenthal Jaguar Land Rover Tysons
