Reviews
The Best Car Buying Experience Ever
I came to this dealership knowing that I would be buying a car that day. I was hesitant at first to go and only be accompanied by my 2 teenagers thinking that my experience would be unpleasant. We came to Rosenthal Jaguar and Land Rover because I knew that they would have a great selection of cars. But to my surprise, not only did they have a great selection, but the whole experience of buying my car was just very satisfying to say the least. Gavin Kassiri, my sales consultant was very honest and very accommodating in what I wanted in a vehicle. Other dealerships I have dealt with in the past, had the salesman practically glued to my hip and followed me everywhere I went around the dealership. With Gavin, I was able to test drive the vehicle on my own and when I couldn't find the color that I had wanted (even though I was given the option to have it by next week), he suggested that I look in their lot down the street and maybe find an alternative color. Not only did I find a better color but I also found an even better vehicle which I purchased that day! I love the fact that Gavin gave me the opportunity to make an unbiased decision with no pressure to purchase...best car buying experience ever!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
RAquino, We are happy to hear that we could change your views of car buying! We hope you and your family enjoy your new car and we look forward to having you in the Rosenthal Jaguar Land Rover family. Best, Rosenthal Jaguar Land Rover
"The Best Unexpected Car Purchase"
I was two (2) years away from my goal of buying a new car, but my salesman, Andy, made my buying experience far less painful. He was knowledgeable yet patient, and he was very nice and easy to work with. He understood my objective, and presented me with reasonable options.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
tupy1997, Glad to hear we could achieve your goal two years ahead of the end date! We truly appreciate your patronage and look forward to assisting you in the future. Best, Rosenthal Jaguar Land Rover
Awesome salesmanship
It was a pleasure working with Reda Habati, he was patient and took the time to understand my needs and stayed with in my budget. I would recommend him to family and friends. You have found a great asset to your dealership! Satisfied customer LUCY Powell thanks again
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Llp, Thank you for the compliments! We are lucky to have Reda on our team. Enjoy your new vehicle and we look forward to assisting you in the future. Best, Rosenthal Jaguar Land Rover
F-Pace
We weren't planning on buying a car today, but Gavin and Shawn were so easy to work with that we decided to go ahead and take it home. Highly recommend this dealership-- very clean with a wide selection of vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jweaver, Congratulations on your new Jaguar FPace! Thank you for taking the time to share your experience with us. Best, Rosenthal Jaguar Land Rover
Best Land Rover Dealer Yet!
I truly appreciate all of the work that Gavin in sales has done for me. He made the experience of purchasing my second Land Rover an easy one. Gavin has facilitated the process all throughout, not just through sales but through the services placed on my car and even the rental! Not to mention the rental personnel, Mike, Thomas, and Anna in the Service department were and are amazing in the work that they do! I can say that although I live all the way in Germantown, MD and work in West Virginia, I would definitely make the trip for the superb service provided abt Rosenthal Land Rover!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
StellaChoi, So happy to hear that Gavin made the purchase of your second Range Rover an easy one. Looking forward to assisting you in the future! Best, Rosenthal Jaguar Land Rover
Reda Habati was excellent
We purchased a Range Rover Sport from Reda Habati . He was nothing short of EXCELLENT. My wife wanted a very specific car with third row seat for the children. So Reda found the car we wanted and arranged to obtain it. We never felt pressured. We just felt "taken care of" as one should when you buy a car. Reda was honest and trustworthy. He handled a few minor bumps in the process with grace and again just took great care of us in the process. Tyler Tart in the business office was excellent as well. He walked me through the options again without pressure, just good information. This dealership is not the closest Land Rover dealership to our house but I would travel the extra distance and more to deal with them. I will recommend Reda and Rosenthal to my friends and family. EXCELLENT.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sport123, Congratulations on your new Range Rover Sport! We are happy to hear that Reda was nothing short of excellent! We truly hope you and your family enjoy your new Rover and please let us know if we can be of further assistance. Best, Rosenthal Jaguar Land Rover
Great salesman
I received professional service from Mr. Jerome Cabbagestalk. He walked me through my purchase and I am a very satisfied Evoque owner. I would highly recommend Jerome Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ace, Congratulations on your new Range Rover Evoque! We are happy to hear that Jerome provided you with professional service. Best, Rosenthal Jaguar Land Rover
My experience was good and that is why I bought my car here.
My salesman was Jerome Cabbagestalk. Easy to deal with and does what he says that he will do. Good service skills, The manager Mo is a good asset too. That was a factor in the decision to buy a car from these gents and the dealership. I think that the physical plant is outdated and lacks all the elements for a modern dealership. The layout, the ease of looking at cars, the location of the cars is definitely from a different era compared to many other dealerships. The name Rothentahl Jaguar does not serve the interest of Range Rover!!
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Mark, Thank you for these insights. We truly appreciate you taking the time to review us. We hope you enjoy your new (to you!) vehicle. Best, Rosenthal Jaguar Land Rover
"Outstanding Servce from Andy Moshrefi"
This dealership was top notch! Andy went above and beyond to make sure I purchased the car I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a car the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Andy .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
KD, Welcome to the Rosenthal Jaguar Land Rover family! We are lucky to amazing clients like yourself. We truly hope you enjoy. Best, Rosenthal Jaguar Land Rover
Excellent service from Andy Moshrefi.
Andy was extremely helpful in helping me choose my first Range Rover. He was patient in my wanting to experience the different vehicle that they have. I will highly recommend Andy to all of my friends and family. Andy is a straight shooter when it came to closing the deal on the car of my choice.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
MB, Congratulations on your first Range Rover! What amazing news! We truly hope you enjoy. Best, Rosenthal Jaguar Land Rover
