Reviews
Mr. Michael Mancinho helped me with servicing my jaguar....
Mr. Michael Mancinho helped me with servicing my jaguar. He was very professional, polite and understanding. the car had misfire and had a restricted performance. Mike had it tested and discovered one of the cylinder was shut. He was so responsive and the car was repaired and returned to me in a very quick turn around and drives very well. Thank you Mike.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words and 5-star review! We truly appreciate you taking the time to share your experience with us! Best, Rosenthal Jaguar Land Rover
For me as the customer it is all about the...
For me as the customer it is all about the customer-facing person, Joe Simoules, He's great, on the phone and in person. He's that way with everyone, including your other enployees. My best friend says all this too and Joe doesn't know we are best friends, proves the point.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words and 5-star review! Best, Rosenthal Jaguar Land Rover
I am very pleased and happy that I went to this...
I am very pleased and happy that I went to this dealership. Very professional and knowledgeable and honest. They did all they can to fulfill my choices
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Said, Thank you for the kind words and 5-star review! Best, Rosenthal Jaguar Land Rover
KZ was friendly and great to work with. He made the car...
KZ was friendly and great to work with. He made the car buying process easy for me and got it done quickly. I would definitely recommend KZ when buying a car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kay, Congrats on your vehicle! Thank you for the kind words and 5-star review! Best, Rosenthal Jaguar Land Rover
Because of my schedule I had actually had two wonderful...
Because of my schedule I had actually had two wonderful salesmen (Albert & Hammad) assist me throughout the entire car purchasing process over the course of a few days. I was ready for the "pushy overbearing" tactics we all have found ourselves in with salesmen at one time or another, however this was not what I experienced with these salesmen. Great communication from the start. Just the right amount of emails and phones to me with all the detailed information I inquired about. I was treated like I was the only customer on the sales lot (great personal touch I might add). Both have exceptional knowledge on the vehicles features; very informative. I would definitely recommend seeking these gentleman out for assistance again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words and 5-star review! We truly appreciate you taking the time share your experience with us. Best, Rosenthal Jaguar Land Rover
Hammad Arshad was my salesman and was professional,...
Hammad Arshad was my salesman and was professional, caring, accommodating, and honest. He was not pushy or aggressive like other salesmen. I will recommend him to others.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Marquita, Congrats on your vehicle! Thank you for the kind words and 5-star review! We truly appreciate your recommendation and we hope to see you again. Best, Rosenthal Jaguar Land Rover
KZ was fantastic to work with. I called 1 hour before my...
KZ was fantastic to work with. I called 1 hour before my arrival and the car was outside waiting for my test drive. I purchased on NYE 2020. He was sensitive to that fact and we quickly went thorough the typical credit check etc. The whole process lasted about 2.5 hours from beginning to end. My only recommendation for the dealership is to be a little more organized with the financing portion of the transaction. I am almost 30 days out and still haven't received any finance info. Secondly I have a FICO of 830 and they have run my credit 3 times since 12/31/20? Other than that I would highly recommend the dealership because of KZ's customer service and selection of vehicles. Just tell the finance people to keep the hard inquiries to a minimum.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your vehicle! Thank you for taking the time to share your experience with us! We truly appreciate your feedback. Best, Rosenthal Jaguar Land Rover
Andy was awesome! He was very patient with me and my...
Andy was awesome! He was very patient with me and my husband, and really went out of his way to get us the best arrangement possible.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5-star review along with your kind words! Best, Rosenthal Jaguar Land Rover
This is the best LR dealership in the DMV in my humble...
This is the best LR dealership in the DMV in my humble opinion. I’m a long time customer and I use their service and sales departments a lot.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words and 5-star review! Best, Rosenthal Jaguar Land Rover
KZ was so patient and accommodating, it was such a...
KZ was so patient and accommodating, it was such a pleasure to have hm by my side through this process. I haven’t bought a car in 8 yrs and have never bought a luxury vehicle. It was so easy to learn from him and he effortlessly guided me, patiently, through the whole process, always checking to make sure I was comfortable and prepared. I LOVE my new Defender and KZ was such a special part of purchasing a car I’d always dreamed of owning! He answered all my stupid/not so stupid questions and I really trusted him. First time buyer but lifetime owner!! Thank you so much
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your Defender! We truly appreciate you taking the time to leave us this 5-star review along with your kind words! Best, Rosenthal Jaguar Land Rover
