Reviews
This dealership has shown nothing but respect during our
This dealership has shown nothing but respect during our visit. From the time of purchase to now.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It’s fantastic to hear you had a pleasant experience with us. We appreciate your business and hope to see you again soon!
I been coming thwre for service for years, this time was
I been coming thwre for service for years, this time was the worst experience i had, can was not cleaned and i the cashier (young woman 6pm) was as rude as i have experienced any where
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We are sorry to hear about your experience with us and sincerely apologize for any communication issues during your service appointment. Please reach out to us at careteam@rosenthallandrover.com for further assistance while we look further into this.
My experience with the service department was excellent.
My experience with the service department was excellent. They kept me informed on the status of my repairs, provided me a loaner and worked to minimize costs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so happy to know you enjoyed your time with us! We take pride in making the service process as smooth and enjoyable as possible. Thank you for choosing our dealership, and we can't wait to assist you again!
I called regarding some issues with my 2017 jaguar and
I called regarding some issues with my 2017 jaguar and Jennifer in service was beyond helpful in solving my problems.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your kind review means a lot to us! We strive to provide excellent service, and it’s great to know that you enjoyed your visit. We look forward to seeing you again soon!
The dealership has been beautifully renovated.
The dealership has been beautifully renovated. The service personnel are responsive and pleasant, and the work was timely completed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re so happy to know that your experience was a positive one! Our team works hard to ensure that every visit goes smoothly, and it’s great to hear we hit the mark. Thank you for choosing us!
THEY KNOW MY VECHILE THEY PROVIDED ME WITH INFORMATION
THEY KNOW MY VECHILE THEY PROVIDED ME WITH INFORMATION OF MY RIDE-THEY PROVIDED ME A LOANER
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We truly appreciate your feedback! We’re always here to help whenever you need us!
I had an emergency over the weekend.
I had an emergency over the weekend. Gerges was able to get my car seen and repaired the same day I had it towed up. He also had good recommendations for a pared down version of periodic maintenance
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We truly appreciate your kind words! It’s always our goal to make sure our customers feel valued and taken care of, and we’re happy to hear we succeeded. Thanks again for choosing us!
Service increasingly expensive and lack of communication
Service increasingly expensive and lack of communication on vehicle status and timing of repairs and cost
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We are sorry to hear about your experience with us and sincerely apologize for any communication issues during your service appointment. Please reach out to us at careteam@rosenthallandrover.com for further assistance while we look further into this.
My service rep, Alex, - she was great!
My service rep, Alex, - she was great! She was very helpful and stayed in touch with updates. A true professional!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! It’s wonderful to know that our team could assist you and provide the service you deserve. We’re here for you anytime you need help!
I’m disappointed by the results of my visit, since I
I’m disappointed by the results of my visit, since I wasn’t able to have my car repaired. The expense of the repair was alarming. My backup camera causes my dashboard screen to go black when I shift my car in reverse. Even after I shift my car out of reverse, the screen remains black. This seems like a safety hazard but to no avail.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are sorry to hear about your experience with us and sincerely apologize for any communication issues during your service appointment. Please reach out to us at careteam@rosenthallandrover.com for further assistance while we look further into this.