Reviews
Another seamless experience.
Another seamless experience. Parts were priced right and available quickly. The staff was great and efficient. Tommy in service and Juan & Marquis in parts helped point me in the right direction. Great job all around. Thanks again
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We truly appreciate your review! It’s great to know that our service team provided the quality care you deserve.
The service department team is professional and welcoming
The service department team is professional and welcoming when I need to drop my XJ off for maintenance. The team provides me with calls regarding any item of concern and costs involved or additional time needed to perform the maintenance. They recognize the importance of client relationships.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re so happy to hear that your service visit went smoothly! Your satisfaction is our top priority.
I have been a customer at Rosenthal Jaguar for 20 years.
I have been a customer at Rosenthal Jaguar for 20 years. I can’t imagine driving another brand!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive feedback! Our team is dedicated to top-notch service, and we’re happy to hear you had a great experience.
My associate Gerges was fantastic.
My associate Gerges was fantastic. He explained everything and got me all situated relatively quickly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5-star rating and kind words! Knowing you had a positive experience with us makes all the difference. We’re always here to help with anything you need!
Great customer service from the beginning.
Great customer service from the beginning. Car was done exactly when they said it was
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We truly appreciate your positive feedback! It’s our pleasure to serve you, and we’re here for anything you need.
GREAT SERVICE, TOMMY IS THE MAN!
GREAT SERVICE, TOMMY IS THE MAN! COMMUNICATION IS KEY AND TOMMY WAS THE BEST AT RESPONDING IN A TIMELY MANNER.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words and for letting us assist you! We’re excited to continue serving you in the future.
Alex wonderfully handled servicing my vehicle, including
Alex wonderfully handled servicing my vehicle, including coordinating with the warranty company. I would highly recommend Jaguar Tysons for quality service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re overjoyed to hear about your positive experience with us! Our team is dedicated to creating a stress-free and enjoyable environment for all our customers. Your support motivates us to continue delivering excellent service. Thank you for trusting us, and we’re here for you whenever you need us!
I’ve always had a good experience here.
I’ve always had a good experience here. Very courteous and knowledgeable staff. Great customer service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re thrilled to hear you enjoyed your time with us! Thank you for your trust, and we’ll always be here for you.
Excellent customer service from the young Lady who
Excellent customer service from the young Lady who checked me in for the Oil change. Very professional and polite. The one thing I admire is my Jaguar is a 2018 and no one tried to say there are big problems and it will cost you more money. They didn’t do that and I respect that from an Auto Company
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic review! We’re so pleased to know you felt taken care of during your time with us. Our team works hard to ensure every experience is seamless and enjoyable. We look forward to assisting you again in the future!
Superb, superior workmanship, always.
Superb, superior workmanship, always. Service advisors ensured I was kept updated and informed. Milena and Gerges have been awesome. Service appointment extended a bit longer this time than preferred, however the waiting area was more than accommodating. Thank you, and please keep it up!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! We’re delighted to know that your visit was a positive one and that our team met your expectations. Your feedback is invaluable and inspires us to continue striving for excellence. We hope to see you again soon!