Reviews
All involved very professional, courteous and finished in a timely manner. Very nice waiting area.
All involved very professional, courteous and finished in a timely manner. Very nice waiting area.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I purchased my 2023 GMC Seirra from them. I have had nothing but fantastic service from the dealership.
I purchased my 2023 GMC Seirra from them. I have had nothing but fantastic service from the dealership.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Dealing with all of your service people is always first rate!! Terry, Kendal, Floyd and Mike are awesome!
Dealing with all of your service people is always first rate!! Terry, Kendal, Floyd and Mike are awesome!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Always gets the job done correctly and in a timely manner. Jeremy and his team are always great to deal with.
Always gets the job done correctly and in a timely manner. Jeremy and his team are always great to deal with.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I contacted the dealership to handle a recall as well as schedule an appointment for a heater core flush. I specifically asked if they perform heater core flushes. I had recently had a coolant flush and wanted to make certain they understood what I was asking for and that I knew what I was asking for. Which was a heater core flush. The advisor assured me that I would be coming in for a heater core flush. When I arrived for the appointment, the advisor confirmed my appointment and that I was there for a heater core flush. However, when my car was ready and I went to check out, the invoice said "coolant flush" and I questioned it. They informed me that they did in fact do a coolant flush but they focused on the heater core. I emailed the dealership when I got home about the situation. They again admitted not doing the service I asked for, told me I could come back and they would do a heater core flush for "free". I requested a refund resolution and they refused. My bank has requested a refund and they have refused. BBB requested a refund, they refused. Since leaving the dealership I had the guys at the shop where I work flush my heater core for me and a lot of gunk came out. So not only do they admit to me in email that they didn't do the service, it was obvious with all the gunk that came out when the shop I work at flushed it, that the dealership was definitely telling the truth when they said they DID NOT DO IT.
I contacted the dealership to handle a recall as well as schedule an appointment for a heater core flush. I specifically asked if they perform heater core flushes. I had recently had a coolant flush and wanted to make certain they understood what I was asking for and that I knew what I was asking for. Which was a heater core flush. The advisor assured me that I would be coming in for a heater core flush. When I arrived for the appointment, the advisor confirmed my appointment and that I was there for a heater core flush. However, when my car was ready and I went to check out, the invoice said "coolant flush" and I questioned it. They informed me that they did in fact do a coolant flush but they focused on the heater core. I emailed the dealership when I got home about the situation. They again admitted not doing the service I asked for, told me I could come back and they would do a heater core flush for "free". I requested a refund resolution and they refused. My bank has requested a refund and they have refused. BBB requested a refund, they refused. Since leaving the dealership I had the guys at the shop where I work flush my heater core for me and a lot of gunk came out. So not only do they admit to me in email that they didn't do the service, it was obvious with all the gunk that came out when the shop I work at flushed it, that the dealership was definitely telling the truth when they said they DID NOT DO IT.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
I had bought in several different states for over 30 years and this one was at the top
I had bought in several different states for over 30 years and this one was at the top
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The service was excellent and the service personnel were very responsive to my needs and concerns.
The service was excellent and the service personnel were very responsive to my needs and concerns.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent fast service for an oil change and tire rotation. Staff was friendly and knowledgeable.
Excellent fast service for an oil change and tire rotation. Staff was friendly and knowledgeable.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I am 80 years old have purchased many NEW GM vehicles, beginning in 1968 with a Chevrolet and I can list all although your record show all my purchases. I can no longer afford the cost of maintenance and repair. If I live long enough (my wife will) to purchase another vehicle, should I resort to what my very intelligent children do and purchase a Lexus, Nissan, Toyota, BMW (few of which I cant afford) or something else highly rated by Consumer Reports
I am 80 years old have purchased many NEW GM vehicles, beginning in 1968 with a Chevrolet and I can list all although your record show all my purchases. I can no longer afford the cost of maintenance and repair. If I live long enough (my wife will) to purchase another vehicle, should I resort to what my very intelligent children do and purchase a Lexus, Nissan, Toyota, BMW (few of which I cant afford) or something else highly rated by Consumer Reports
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
I can always depend on Scenic to get the job done right! Top of the line, always.
I can always depend on Scenic to get the job done right! Top of the line, always.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair