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Axis Chrysler Dodge Jeep Ram

(508 reviews)
New (866) 318-3406 (866) 318-3406
Used (855) 346-7949 (855) 346-7949
Service (855) 346-7928 (855) 346-7928

Reviews

(508 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Axis Chrysler Dodge Jeep Ram from DealerRater.

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The service department employees was very professional

The service department employees was very professional and courteous The oil change was very wuick

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I recently had a very disappointing experience at Access

I recently had a very disappointing experience at Access Chevrolet, and I feel compelled to share my concerns. From the start, the service felt unprofessional and misleading, making me uncomfortable with the entire process. Unfortunately, what should have been a smooth and trustworthy transaction ended up feeling like a scam.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

⭐⭐⭐⭐⭐ "I had an amazing experience working with

⭐⭐⭐⭐⭐ "I had an amazing experience working with Peter at the dealership! From the moment I walked in, he was professional, knowledgeable, and genuinely committed to helping me find the perfect car. He took the time to answer all my questions and made the entire process smooth and stress-free. His customer service was outstanding, and I truly appreciate his honesty and dedication. If you're looking for a great salesperson who goes above and beyond, I highly recommend Peter!"

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The sale price of the car was much different when I

The sale price of the car was much different when I bought the car they Badvertising it at one price and sold it as another. Unfortunately, I got duped.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Staff is friendly and helpful.

Staff is friendly and helpful. The waiting area is comfortable and had options for beverages and games which is interesting. Overall good service and friendly staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ken at the Chevrolet repair center is very knowledgeable

Ken at the Chevrolet repair center is very knowledgeable the level of respect and attention to concer is what I looked for and with honesty it is delivered. I am thankful and grateful to continue my service at this repair center. Few extra accommodations and signs will help me find this place a bit better but overall good service thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

After engine failure, Andy was very helpful getting me

After engine failure, Andy was very helpful getting me into a used jeep with all the bells and whistles, I lost a car but had some friendly conversations with the salesmen as I waited for the process to get completed and I walked out with everyone feeling they achieved a good deal. Thks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Service was quick.

Service was quick. Waiting area is nice and comfarble. I am Very happy with the service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I ❤️ the new new location, and the great courtesy of the

I ❤️ the new new location, and the great courtesy of the staff. One of the salesman recognized me, after purchasing my 2023 Equinox, at your dealership, with another salesman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Space is small as it is shared with sales department.

Space is small as it is shared with sales department. No dedicated space for service center customers to wait. Very cramped. Eddie was very helpful. He took his time to explain every step of the process. He explained in details I could understand what service was required and why.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.