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Axis Chrysler Dodge Jeep Ram

(508 reviews)
New (866) 318-3406 (866) 318-3406
Used (855) 346-7949 (855) 346-7949
Service (855) 346-7928 (855) 346-7928

Reviews

(508 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Axis Chrysler Dodge Jeep Ram from DealerRater.

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Space is small as it is shared with sales department.

Space is small as it is shared with sales department. No dedicated space for service center customers to wait. Very cramped. Eddie was very helpful. He took his time to explain every step of the process. He explained in details I could understand what service was required and why.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Pushy scammy price of the car on paper was $4k higher

Pushy scammy price of the car on paper was $4k higher than advertised. A LOT of Extra fees including GAP insurance added to the price of the car Went to walk and they basically ran out to get me to come back. No test drive without a deposit

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dishonest staff members.

Dishonest staff members. They will say anything to sale a vehicle and would refuse to own their promises when asked to keep them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The dealership was very comfortable and offered a place

The dealership was very comfortable and offered a place to stay warm and have coffee in one of the coldest nights that we happened to be there. Even though it was not the best weather, Angel made sure we saw all the cars we wan

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I'm not happy,they give the run around on the phone and

I'm not happy,they give the run around on the phone and then I still had to leave a message and they did not got back to me still watting

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Í don’t like the car.

Í don’t like the car. I didn’t even drive the car before buy they just gave me papers to sign they manipulated me and I signed the papers after that i drove the car and I didn’t like

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

they lie in prices.

they lie in prices. on car models and puts more money on credit. stay away

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

It’s nice wide open space but the vending machine is

It’s nice wide open space but the vending machine is super expensive one only takes cards and there is no hot chocolate

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Got it!

Got it! Here's a revised version that includes Kim's name and highlights your long-term relationship: --- ⭐️⭐️⭐️⭐️⭐️ I have been a loyal customer of Chevrolet for many years, and my experience has always been exceptional, thanks to my service manager, Ken. He has consistently provided outstanding service, demonstrating an in-depth knowledge of car repairs and a genuine commitment to customer satisfaction. Whether it's routine maintenance or unexpected repairs, Ken ensures my car is always in top shape. Words cannot state what an exceptional worker he is. --

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

It was a very pleasant experience because the service

It was a very pleasant experience because the service department explained what needed to be done in detail

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.