Axis Chrysler Dodge Jeep Ram

(508 reviews)
682 Garfield Avenue, Jersey City, NJ 07305
New (866) 318-3406 (866) 318-3406
Used (855) 346-7949 (855) 346-7949
Service (855) 346-7928 (855) 346-7928

Reviews

(508 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Axis Chrysler Dodge Jeep Ram from DealerRater.

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Everyone is helpful and my car is always done in a timely

August 15, 2023
By RONSONJO320 on DealerRater

Verified Customer

Everyone is helpful and my car is always done in a timely manner. Thanks for your service.

Rating breakdown (out of 5):
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  • Buying process —
  • Quality of repair —
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Initially I was told oil change and tire rotation will

August 15, 2023
By Jigar on DealerRater

Verified Customer

Initially I was told oil change and tire rotation will take about an hour and 30 minutes but it took 3 hours.

Rating breakdown (out of 5):
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Taking forever to resolve the issue, the part never

August 14, 2023
By PREMIUMCAR04 on DealerRater

Verified Customer

Taking forever to resolve the issue, the part never arrived, that's understandable thanks so much

Rating breakdown (out of 5):
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  • Buying process —
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Everything was done well from diagnosing to fixing and

August 13, 2023
By KATAKYITHEGREAT on DealerRater

Verified Customer

Everything was done well from diagnosing to fixing and it was done on time.They waited until I picked up

Rating breakdown (out of 5):
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  • Buying process —
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always good service.

August 13, 2023
By LOUGIORDANO73 on DealerRater

Verified Customer

Always good service. Been coming for years and never had an issue. Will be back.

Rating breakdown (out of 5):
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  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very bad attitude and not professional staff they are to

August 12, 2023
By elmagolisto on DealerRater

Verified Customer

Very bad attitude and not professional staff they are to slow I never go back to this place and never suggested to anyone

Rating breakdown (out of 5):
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  • Buying process —
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Ordered wrong part for truck.

August 12, 2023
By FENIELLO on DealerRater

Verified Customer

Ordered wrong part for truck. More delays. Hopefully make up for it on next visit. Service location is horrendous. Not employees fault.

Rating breakdown (out of 5):
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  • Buying process —
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Good service rendered .

August 12, 2023
By PRISCILIA on DealerRater

Verified Customer

Good service rendered . I will choose Axis anytime to service my vehicle. The problem was fixed

Rating breakdown (out of 5):
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  • Buying process —
  • Quality of repair —
  • Overall facilities —
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It took too long.

August 12, 2023
By Roger on DealerRater

Verified Customer

It took too long. Got there 9am left 4pm. Severely under staffed. Kenny good though.

Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
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  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

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August 11, 2023
By ideac988 on DealerRater

Verified Customer

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Rating breakdown (out of 5):
  • Customer service —
  • Buying process —
  • Quality of repair —
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.