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Axis Chrysler Dodge Jeep Ram

(508 reviews)
New (866) 318-3406 (866) 318-3406
Used (855) 346-7949 (855) 346-7949
Service (855) 346-7928 (855) 346-7928

Reviews

(508 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Axis Chrysler Dodge Jeep Ram from DealerRater.

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Great experience starting with Chris in internet sales,

Great experience starting with Chris in internet sales, to Carlos my salesman, and his manager. They were accommodating and extremely honest. All 3 individuals made this a comfortable and pleasant experience. I would recommend this dealership and team to anyone looking for a new or used vehicle. I wish that I could give you all 10 stars. Btw… I love my new Trailblazer SUV. Thank You All!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Took for an oil change and a clip was broken on a hose.

Took for an oil change and a clip was broken on a hose. Joseph at the front desk was great at advocating for getting the issue fixed and helped make sure it was resolved the next time i brought it in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They explained what was wrong with my car.

They explained what was wrong with my car. They were borh very nice as well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The process was amazing.

The process was amazing. I loved that I was able to book my appointment and do everything online. Service was great. I would recommend and will definitely return.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service excellent quality of work and

Great customer service excellent quality of work and quick service I'm overall very pleased with Avis Chevy of Jersey city

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Would never recommend this dealership to anyone.

Would never recommend this dealership to anyone. Dealership should be closed down for unethical practices.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Never, ever go to this dealership. They do not honor GM employees and their benefits. They suck you in and yes you to death, promise everything and do not deliver on anything as promised. I sent 2 other people to this dealership with GM discounts and they did the same thing to them. I have contacted 7 on your side as well as General Motors directly and will continue to do so until the 3 of us are refunded our $820 overcharge. We were only supposed to be charged a $75 doc fee each and instead they charged each of us $895. Horrible customer service. Stay away!!!

Very prompt service (by appointment).

Very prompt service (by appointment). Greeted professionally and felt comfortable with the service provided. Did not feel that they were adding on issues to make me pay more, and I’ve felt that before in many other places. Will continue to bring my car to this service center.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil changes take way too long, I’m not open on Saturdays

Oil changes take way too long, I’m not open on Saturdays for all service and there’s nothing to do while waiting

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They were very good customer service.

They were very good customer service. Also the only thing they didn’t really check my tires to let me know it needed air from the sensor

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Tech Ram is the best.

Tech Ram is the best. Very thorough and reliable. Will refer to family and friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.