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Speck Ford of Prosser

(430 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–7:00pm 7:30am–5:30pm
Saturday 8:30am–7:00pm 8:00am–3:00pm
Sunday 10:00am–6:00pm Closed
New (855) 352-4942 (855) 352-4942
Used (855) 352-4948 (855) 352-4948
Service (855) 349-3986 (855) 349-3986

Reviews

(430 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Car buying

Koty Kollmar, car sales representative did great at finding me the perfect car and communicating with me through the entire buying process. He even set up service for adding cruise control and tinted windows in my car before I picked it up to it take home. I have recommended Koty At the Tom Denchel dealership to many friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Smoothie and hassle free purchase

Ruben did a fantastic job and was very patient with me! Found me the right truck and price was very competitive! Indefinitely recommend you come see these folks here Tom Denchel ford for your next vehicle purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new truck! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Fast, easy, reliable, all questions answered

I trust this dealership 100% they've helped me through thick and thin, when i needed help, they were there, we needed something done they were there, when i needed answers thery were there. This dealership shows great worksmin ship. They know there cars and there not afraid to tell you everything about it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Excellent service

Thank you for staying so late. David for Giving us options regarding our loan and allowing us to take our family car home. ??🚐 great team! Ruben for going out of his way and showing us the both cars, when we saw the white Ford Explorer we knew it was the one!!! Manny for staying and explaining which banks we would go through if financing didn’t go through on our end. Thank you team! Keep up the good work!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your comments keep us motivated and working hard for all our guests! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

The fastest automobile purchase I have ever had with no BS!

ASK FOR the salesman Koty Kollmar! He was extremely helpful meeting me at 10 p.m. to pick up the car because I bought it over the phone and had to drive from North Plains Oregon for 4 hours. I gave a lower score for the quality of work because the car had not been cleaned well and it had dirt by the accelerator pedal ander under the floor mats. Not a big deal but I had to vacuum the car myself.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service

Real friendly. Great experience for first time buyer. Dedinitely reccoment this place. They do their best for you. Ten out of 5 stars. Heck yea

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Honda

Excellent customer service, Genaro listened to our needs & made our buying experience quick & pleasant...thanks for such an amazing experience...I definitely recommend everyone to visit Genaro for your next car purchase ...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They went the extra 200 miles

I bought a truck; cancelled on them as they were about to drive out here, then changed my mind and bought it a week later. Then, when they arrived with the truck after washing it and filling it....my wife was not home and she needed to sign. The sales person then drove another hour out of their way to get her signature. Good guys; and price was fair

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Good service

Genaro ( Big -G ) and the rest of the crew did an awesome job. It wasn't a big sale but they treated me like was,fast friendly service they really helped me and my family out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your comments keep us motivated and working hard for all our guests! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Unexpected!!

Totally awesome buying experience Genaro answered all of our questions and definitely worked with pricing on our Expedition! Made our “unexpected” purchase go so smooth! Jose Campuzano definitely went to battle in the financial department big thank you to him as well! -MJ

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!