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Drive Philly

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (453 reviews)
2019 consumer dealer award
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2019 consumer dealer award

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(855) 893-2795 (855) 893-2795

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (453 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Drive Philly from DealerRater.

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Maurice has been the best car sales man I have ever dealt with. He was always very patient and helpful. He’s great at his job! Will definitely be back and recommend our friends and family.

Maurice has been the best car sales man I have ever dealt with. He was always very patient and helpful. He’s great at his job! Will definitely be back and recommend our friends and family.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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She went above and beyond to get us approved and get the Honda we wanted, she was so patient, and most importantly down to earth. made our car shopping experience comfortable, she's like family at this point. Thanks Scar! we'll be referring people to her

She went above and beyond to get us approved and get the Honda we wanted, she was so patient, and most importantly down to earth. made our car shopping experience comfortable, she's like family at this point. Thanks Scar! we'll be referring people to her

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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I was very pleased with the customer service I received Maurice was such a gentleman and he was also willing to go the extra mile to help me find the vehicle that I need it I appreciate him and the manager Bryheem for being so understanding and helpful.

I was very pleased with the customer service I received Maurice was such a gentleman and he was also willing to go the extra mile to help me find the vehicle that I need it I appreciate him and the manager Bryheem for being so understanding and helpful.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Leased my 3rdcar from Drive here and I rolled the dice the 3rd time leasing a vehicle from Drive here would be a charm. WRONG every last car I leased lasted no more than 6 months..The latest vehicle I leased a 2007 toyota camry the second day driving the engine light came on took it to the mechanics at drive here on Essington Ave in Philadelphia Pa had a diagnostic test and. was notified a I needed a new altenator the altenator was replaced in 5 days .Tge engine light was off by a trick the mechanics use to bypass the engine light switch turned it off only to reappear a mile after the car was returned .Four months into my lease the car fails to start 2 nd time had to call out from work my job requires all employees to have a operable vehicle.Contacted drive here service department and spoke to Tateeina. at 9:00 am. And explained that. my vehicle fails to start attempted a a jump start;at my prevail the car did not start 2; 00 pm spoke to Braheem the customer solution rep explained the situation he stated he will send a tow at 2:30 pm and my car is parked in the same spot the next morning and just made a $415.00 dollar car payment 4 days ago and never missed a payment..Contacted the Attorney General office and made a statement online explaining the isdue I am having with getting my car towed and repaired .Drive here associates.have 3 choices. Either s1omeone is going to repair my vehicle at no cost to me put me in a vehicle of equal value or give me every dime I put into this car If I lose my job because of their negligence taking them to the supreme court try me.I been more than calm if the mechanics and sales rep inspect these vehicles before they lease them this place will have less issues I blame eveyone that work here get it right

Leased my 3rdcar from Drive here and I rolled the dice the 3rd time leasing a vehicle from Drive here would be a charm. WRONG every last car I leased lasted no more than 6 months..The latest vehicle I leased a 2007 toyota camry the second day driving the engine light came on took it to the mechanics at drive here on Essington Ave in Philadelphia Pa had a diagnostic test and. was notified a I needed a new altenator the altenator was replaced in 5 days .Tge engine light was off by a trick the mechanics use to bypass the engine light switch turned it off only to reappear a mile after the car was returned .Four months into my lease the car fails to start 2 nd time had to call out from work my job requires all employees to have a operable vehicle.Contacted drive here service department and spoke to Tateeina. at 9:00 am. And explained that. my vehicle fails to start attempted a a jump start;at my prevail the car did not start 2; 00 pm spoke to Braheem the customer solution rep explained the situation he stated he will send a tow at 2:30 pm and my car is parked in the same spot the next morning and just made a $415.00 dollar car payment 4 days ago and never missed a payment..Contacted the Attorney General office and made a statement online explaining the isdue I am having with getting my car towed and repaired .Drive here associates.have 3 choices. Either s1omeone is going to repair my vehicle at no cost to me put me in a vehicle of equal value or give me every dime I put into this car If I lose my job because of their negligence taking them to the supreme court try me.I been more than calm if the mechanics and sales rep inspect these vehicles before they lease them this place will have less issues I blame eveyone that work here get it right

Rating breakdown (out of 5):
Customer service
1.0
Buying process
—
Quality of repair
1.0
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Nasir was well attentive and was very patient with me. Also Macr was very helpful and were offered to cash booth to make my last 4 payments easy on me.

Nasir was well attentive and was very patient with me. Also Macr was very helpful and were offered to cash booth to make my last 4 payments easy on me.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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I came in here looking for a mini van for myself and my kids, Scarlet paid much attention to my needs and made sure I got the perfect vehicle. I love my 2010

I came in here looking for a mini van for myself and my kids, Scarlet paid much attention to my needs and made sure I got the perfect vehicle. I love my 2010

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Maurice very very nice guy helpful got me right into what I wanted! I honestly didn’t think I was going to drive off in

Maurice very very nice guy helpful got me right into what I wanted! I honestly didn’t think I was going to drive off in

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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I leased a vehicle with them in November by the middle of the month the car was causing me problems not minor issue major issue I paid 1,000 to get the car fixed which it’s still major work need to be done! They charge you for them to fix the car when the problems was there when u first lease the vehicle they are scams they charge you 4,000 plus more for what the car is really worth! My car didn’t even have a oil change I know for sure it’s not legit inspection on the vehicle they use.. use parts on the vehicle they get the parts from passyunk Ave... they company need to be stop! And the company that allowing them to lease through I gotten a lawyer! I contact BBB and Attorney’s general! And all I want for them to fixed the vehicle or get me out this contract with no wrong on my credit!

I leased a vehicle with them in November by the middle of the month the car was causing me problems not minor issue major issue I paid 1,000 to get the car fixed which it’s still major work need to be done! They charge you for them to fix the car when the problems was there when u first lease the vehicle they are scams they charge you 4,000 plus more for what the car is really worth! My car didn’t even have a oil change I know for sure it’s not legit inspection on the vehicle they use.. use parts on the vehicle they get the parts from passyunk Ave... they company need to be stop! And the company that allowing them to lease through I gotten a lawyer! I contact BBB and Attorney’s general! And all I want for them to fixed the vehicle or get me out this contract with no wrong on my credit!

Rating breakdown (out of 5):
Customer service
1.0
Buying process
—
Quality of repair
1.0
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Very good helpful service and time efficient I was really impressed by the sales rep got in and out quickly really a nice experience greatly appreciated

Very good helpful service and time efficient I was really impressed by the sales rep got in and out quickly really a nice experience greatly appreciated

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Good selection of cars, the sales people are polite an helpful. The guy I had took good care of me an I found the perfect car. Thanks

Good selection of cars, the sales people are polite an helpful. The guy I had took good care of me an I found the perfect car. Thanks

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
5.0
Overall facilities
—
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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See all 453 reviews