Reviews
Hong and Monica very helpful and resourceful in diagnosing the service needs for my RZ. Communication during the process was excellent and I appreciate both of their efforts. A+.
Hong and Monica very helpful and resourceful in diagnosing the service needs for my RZ. Communication during the process was excellent and I appreciate both of their efforts. A+.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Hong and Monica were so helpful and resourceful in diagnosing the service needs for your RZ. Providing clear communication and excellent customer service is always our goal, and we're glad they delivered an A+ experience - Lexus of Stevens Creek Service
Atención,amabilidad,respuestas,tiempo,satisfacción,desempeño,seguridad,cuidado en general fue un servicio completo en lo que se refiere
Atención,amabilidad,respuestas,tiempo,satisfacción,desempeño,seguridad,cuidado en general fue un servicio completo en lo que se refiere
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Gracias por compartir su experiencia en DealerRater y nos complace saber que el equipo de servicio de Lexus de Stevens Creek destacó por sus excelentes servicios. Thank you for sharing your experience on DealerRater and we're delighted knowing the service team @ Lexus of Stevens Creek stood out for you in their services.
I like the way Lexus Stevens creek taking care my car , very professional..totally love it. Thanks
I like the way Lexus Stevens creek taking care my car , very professional..totally love it. Thanks
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience online and we're humbled to serve you @ Lexus of Stevens Creek Service Center
Efficient and the servicing was done within 4 hours.. the earliest that a regular servicing was performed. Everyone was polite and courteous.
Efficient and the servicing was done within 4 hours.. the earliest that a regular servicing was performed. Everyone was polite and courteous.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for visiting our service center @ Lexus of Stevens Creek and delighted your visit went well. Hurry back
I purchased a used Lexus from this dealership around 7 years ago and have extended service contract. The service has been superb from confirming appointment times, providing loaner car, the cleanliness of the service facility and the competent and thorough follow-up. I highly recommend them.
I purchased a used Lexus from this dealership around 7 years ago and have extended service contract. The service has been superb from confirming appointment times, providing loaner car, the cleanliness of the service facility and the competent and thorough follow-up. I highly recommend them.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words and for being part of our dealership family for the past seven years! We're thrilled to hear that you've consistently had a great experience with our service team, from scheduling and loaner vehicles to our facility and follow-up care. Your recommendation means a great deal to us, and we truly appreciate your trust and loyalty - Happy 4th of July - Lexus of Stevens Creek
Excellent people skills,, very professional people,. Very helpful to detail , positive attitude towards others, great communication skills
Excellent people skills,, very professional people,. Very helpful to detail , positive attitude towards others, great communication skills
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
From all of us @ Lexus of Stevens Creek, please enjoy what you drive and we're honored to serve you and your auto care needs.
My service agent, Hong Ly is outstanding. The system for handling service is smooth and efficient
My service agent, Hong Ly is outstanding. The system for handling service is smooth and efficient
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for entrusting Lexus of Stevens Creek with your auto servicing needs. Make it a great day and please hurry back
Love the whole team of sale department (Louis Nguyen) and (Aden Tran) truly professional, friendly, reliable to help me to buy a new car. I would like to thank you the team of Steven Creek Lexus.
Love the whole team of sale department (Louis Nguyen) and (Aden Tran) truly professional, friendly, reliable to help me to buy a new car. I would like to thank you the team of Steven Creek Lexus.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words and for choosing us for your new vehicle purchase! We're delighted to hear that Louis Nguyen and Aden Tran provided you with a professional, friendly, and reliable experience throughout the process. Congratulations on your new car, and thank you for being part of the Steven Creek Lexus family!
We have bought two cars here and used their service department for each. Have had great service.
We have bought two cars here and used their service department for each. Have had great service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We truly appreciate your continued trust in choosing us for both your vehicle purchases and service needs. It’s great to hear that our service department has consistently provided you with excellent care. Lexus of Stevens Creek Svc Center
Great service from Carlos and Ramiz! We purchased from out of state so a little more challenging but they made the process easy!
Great service from Carlos and Ramiz! We purchased from out of state so a little more challenging but they made the process easy!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Carlos and Ramiz provided great service and made your out-of-state purchase process smooth and easy. We understand that buying from another state can present additional challenges, so it's wonderful to know they helped make the experience stress-free. We truly appreciate your business and hope you enjoy your purchase. Lexus of Stevens Creek