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Advantage Cadillac

(506 reviews)
Visit Advantage Cadillac
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 6 awards
2025 state dealer award 2024 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award

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New (855) 209-2448 (855) 209-2448
Used (855) 205-3098 (855) 205-3098
Service (855) 215-7382 (855) 215-7382

Inventory

See all 149 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2025.
Here at Advantage Cadillac, we do more than provide our Countryside IL, Oak Lawn IL, Naperville IL, Chicago IL and Aurora IL customers with the latest luxury models. With the selection of new and pre-owned CADILLAC models, you're sure to find what you need for your daily commute. Aside from selling these high-end vehicles, we also help you with every aspect of the ownership process because that's what we do for our customers.

Service center

Phone number (855) 215-7382

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(506 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Advantage Cadillac from DealerRater.

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Kevin has been my long time service rep. He always helps me with any issue and helps me get scheduled right away. He always contacts me promptly to discuss the issue and gets the issue fixed ASAP. Great customer service!!!

Kevin has been my long time service rep. He always helps me with any issue and helps me get scheduled right away. He always contacts me promptly to discuss the issue and gets the issue fixed ASAP. Great customer service!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting our service team with your Cadillac over the years. We’re glad we could schedule your appointments promptly and resolve any issues efficiently. We appreciate your loyalty and look forward to keeping you on the road.

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Service was done quickly and to my liking. The staff is courteous and very polite and professional.

Service was done quickly and to my liking. The staff is courteous and very polite and professional.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to hear that the service on your GMC Terrain was completed efficiently and met your expectations. Our team takes pride in being courteous and professional, and we’re glad that came across during your visit. We look forward to helping you again.

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Service was done quickly and to my liking. The staff is courteous and very polite and professional.

Service was done quickly and to my liking. The staff is courteous and very polite and professional.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with your GMC. We’re glad the service was both prompt and to your liking, and that our team made a positive impression with their professionalism. We look forward to helping you again.

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They scheduled me for a transmission appt on a Saturday and then told me when I arrived on Saturday that transmission mechanics don’t work Saturdays. I have 4 kids was given a small loaner which was ok because was told the car will be ready Monday. I called 5 times on Monday with no call back. The front desk women was very polite and helpful kept apologizing that no one has called me back. Finally at 5 I called again and she must have felt bad and went back herself and told me my car is ready. That was my first and last visit at that dealer.

They scheduled me for a transmission appt on a Saturday and then told me when I arrived on Saturday that transmission mechanics don’t work Saturdays. I have 4 kids was given a small loaner which was ok because was told the car will be ready Monday. I called 5 times on Monday with no call back. The front desk women was very polite and helpful kept apologizing that no one has called me back. Finally at 5 I called again and she must have felt bad and went back herself and told me my car is ready. That was my first and last visit at that dealer.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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They left the oil filter loose just noticed today when I left the garage my husband saw the stain in our garage floor. It's been 5 days today since they did the oil change and been driving it like this without knowing.

They left the oil filter loose just noticed today when I left the garage my husband saw the stain in our garage floor. It's been 5 days today since they did the oil change and been driving it like this without knowing.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Always very accommodating and fast accurate service Would recommend to family and friends Thanks you

Always very accommodating and fast accurate service Would recommend to family and friends Thanks you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for praising our accommodating and efficient service on your Buick LaCrosse. We appreciate your recommendation to family and friends and look forward to serving you again.

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Kevin is great and always helpful explaining repairs or maintenance needed. Overall good experience with the service at this dealer

Kevin is great and always helpful explaining repairs or maintenance needed. Overall good experience with the service at this dealer

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re pleased our team provided clear explanations for your repairs and maintenance. We appreciate you trusting us with service on your Cadillac CT5.

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He was great would look for him again he was in the first service office

He was great would look for him again he was in the first service office

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to hear the technician in the first service office provided great support for your Buick Encore GX. We’ll share your feedback with the team to recognize their efforts. We look forward to helping you with future service needs.

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excellent service. was treated with respect and out in a timely manner, would recommend to friends

excellent service. was treated with respect and out in a timely manner, would recommend to friends

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with your Ford. We’re glad you felt respected and that our team completed your service efficiently. It means a lot that you’d recommend us to friends.

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As always the service is excellent at Advantage (Ettleson). It was a pleasure to work with Gilberto. He was very professional.

As always the service is excellent at Advantage (Ettleson). It was a pleasure to work with Gilberto. He was very professional.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting us again with your Cadillac Escalade service and for highlighting the professionalism you experienced. We look forward to the opportunity to assist you on your next visit.

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See all 506 reviews

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