Reviews
The service is excellent.
The service is excellent. The concieree service is very helpful for the senior citizens. A very well run dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for highlighting the excellent service and concierge assistance at Koons Easton Toyota. We're delighted to know our efforts are appreciated, especially by senior citizens. We look forward to serving you again!
Rachel Coyne was extremely accommodating and informative
Rachel Coyne was extremely accommodating and informative on what needed to be to be done to my car. Waiting room comfortable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Rachel provided such accommodating and informative service at Koons Easton Toyota. It's great to know you found the waiting room comfortable as well! Thank you for sharing your experience with us.
2nd purchase from this dealership and after a lot of
2nd purchase from this dealership and after a lot of negotiation I am satisfied with the deal. The sales person Tanner was very good but the managers are just ok
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Arshad, thank you for choosing Koons Easton Toyota again! We're glad to hear Tanner provided great service and that you're satisfied with your deal. We appreciate your feedback on the managers as well. Safe travels in your new vehicle!
Tanner and Justin totally made the process of buying my
Tanner and Justin totally made the process of buying my 2025 Tundra a breeze. They went above and beyond to negotiate everything before I even stepped foot in the dealership. I was in and out in an hour, and I couldn’t have asked for a better experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jeremy, we're delighted to hear that Tanner and Justin made your 2025 Toyota Tundra purchase so seamless at Koons Easton Toyota. Thanks for sharing your experience with us!
The staff is very friendly and professional.
The staff is very friendly and professional. There is a very comfortable waiting area in the building.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us, Bob an Felice! We're delighted to hear that our friendly staff and comfortable waiting area met your expectations at Koons Easton Toyota. We look forward to welcoming you back in the future!
My experience was just fine.
My experience was just fine. The service representative was very helpful, Blah, Blah, Blah, Blah.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to see the positive feedback. Thank you for choosing Koons Easton Toyota!
Christian and Tanner were extremely patient working with
Christian and Tanner were extremely patient working with me and my grand daughter. Unfortunately the vehicle we finally found was in the process of being sold when we came in.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nick, we're glad to hear Christian and Tanner provided patient service at Koons Easton Toyota. We're sorry the vehicle was unavailable but appreciate your understanding! Let us know if there's anything else we can do for you.
Rachel was very thorough and friendly.
Rachel was very thorough and friendly. Great communication as well. It’s the only place I take my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Christina, we're delighted to hear that Rachel provided you with thorough and friendly service at Koons Easton Toyota. Thank you for trusting us with your car care needs!
I'm surprised that the dealer did not even vacuum the car
I'm surprised that the dealer did not even vacuum the car when they had it for service. And they don't wash it. I understand that, but not vacuuming the car. That's reallisa Bryson, so we'll have a the warranty service. Is it really? I'm not much value. It has been swept aside. And now are they going to go for a more traditional defensive approach of seeking UK references and determine.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We apologize for the oversight during your service visit at Koons Easton Toyota and appreciate you bringing it to our attention. We'll work on improving this aspect of our service moving forward!
Mike Jacob’s was very personable and never pushy.
Mike Jacob’s was very personable and never pushy. New the product very well and was very helpful and timely
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Mike provided you with a personable and helpful experience at Koons Easton Toyota. Thanks for the great feedback!