Reviews
Overall we had a great experience with Lexus of Carlsbad. Angelina was incredibly helpful and was very accommodating to our needs. She made everything go very smooth.
Overall we had a great experience with Lexus of Carlsbad. Angelina was incredibly helpful and was very accommodating to our needs. She made everything go very smooth.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Such an amazing customer service representative!!!!!! Knew exactly what he was talking about and made me feel very comfortable with my purchase! Thank you sooo much your kindness and knowledge!
Such an amazing customer service representative!!!!!! Knew exactly what he was talking about and made me feel very comfortable with my purchase! Thank you sooo much your kindness and knowledge!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your sweet words! It means the world to us to know you felt comfortable and cared for. We’re so happy you’re part of our Lexus family!
I’ve been coming back to this Lexus dealership since 2007, and Angelina is a wonderful part of what keeps me coming back. Her friendly, caring approach and excellent service make the experience feel personal. Lexus is known for quality and luxury, and Angelina helps make that experience even better. I’m always happy to recommend her and the dealership to family and friends!
I’ve been coming back to this Lexus dealership since 2007, and Angelina is a wonderful part of what keeps me coming back. Her friendly, caring approach and excellent service make the experience feel personal. Lexus is known for quality and luxury, and Angelina helps make that experience even better. I’m always happy to recommend her and the dealership to family and friends!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
2007 Fam, We’re so grateful for your loyalty and thrilled that Angelina continues to make every visit feel special!
Do you know was exceptionally helpful, clear communicator, and very straightforward. Made this car buying experience super easy and Pleasant.
Do you know was exceptionally helpful, clear communicator, and very straightforward. Made this car buying experience super easy and Pleasant.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We’re glad Dino made your car-buying experience easy and enjoyable! He truly strives to make every customer feel valued!
We’re happy Dino made your car-buying experience easy and enjoyable! He takes pride in helping our customers.
Angelina was super knowledgable, efficient and friendly. She gave us space to talk about this decision, and answered our questions completely. Eddie was also efficient, friendly, and knowledgable.
Angelina was super knowledgable, efficient and friendly. She gave us space to talk about this decision, and answered our questions completely. Eddie was also efficient, friendly, and knowledgable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Patti, for your kind words! We’re so happy Angelina and Eddie made you feel comfortable and gave you the space and support to make the right decision! Thank you for being a part of the Lexus family.
I was in the market for a three row suv as my family will be growing come December. I explored some comparable options but decided on a brand new tx350. The challenge now was finding the right Lexus dealer to work with. Coming from Los Angeles county there are quite a few Lexus dealers in my area but I’m glad my business went to Lexus Carlsbad. From the very beginning on my initial phone call i knew i had found the right dealership based on their willingness to work with me and hear what I had to say rather than “we can’t make that happen” like many of the other dealers I spoke to. Angelina and her teams ability to work with me is what won me over, a little bit of back and forth over the phone but we ultimately came to an agreement on price and terms that were comfortable for my family and my budget. Easiest car buying experience of my life. Literally pulled up to sign, no money down and was out the door in like an hour and a half. They even bought my old Rav 4 fairly close to blue book value which was a plus. To anyone reading this review, make Lexus Carlsbad your first choice, no need to shop around and talk to any other Lexus dealers. Quick, easy and straight to business, pleasant experience all around. Thank you to Victor Peña in sales and to Angelina in finance for getting the deal done!
I was in the market for a three row suv as my family will be growing come December. I explored some comparable options but decided on a brand new tx350. The challenge now was finding the right Lexus dealer to work with. Coming from Los Angeles county there are quite a few Lexus dealers in my area but I’m glad my business went to Lexus Carlsbad. From the very beginning on my initial phone call i knew i had found the right dealership based on their willingness to work with me and hear what I had to say rather than “we can’t make that happen” like many of the other dealers I spoke to. Angelina and her teams ability to work with me is what won me over, a little bit of back and forth over the phone but we ultimately came to an agreement on price and terms that were comfortable for my family and my budget. Easiest car buying experience of my life. Literally pulled up to sign, no money down and was out the door in like an hour and a half. They even bought my old Rav 4 fairly close to blue book value which was a plus. To anyone reading this review, make Lexus Carlsbad your first choice, no need to shop around and talk to any other Lexus dealers. Quick, easy and straight to business, pleasant experience all around. Thank you to Victor Peña in sales and to Angelina in finance for getting the deal done!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your growing family and your new TX 350! ❤️ We’re so happy Victor and Angelina made your experience easy, welcoming, and stress-free, and we truly appreciate you.
Geline did a wonderful job today explaining all of the changes in my purchase of the 2026 RX350 Lexus. She had to find my car in Japan and it will be ready this weekend. She listens and attempts to meet all of my requests! She is the best dealer that I have ever worked with. I usually traded cars every five years. I will recommend her to others.
Geline did a wonderful job today explaining all of the changes in my purchase of the 2026 RX350 Lexus. She had to find my car in Japan and it will be ready this weekend. She listens and attempts to meet all of my requests! She is the best dealer that I have ever worked with. I usually traded cars every five years. I will recommend her to others.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We’re so happy Geline made your experience special by listening to your needs to find the perfect RX 350 for you! Thank you for choosing Lexus Carlsbad, we value you and look forward to seeing you next time. Congrats on your NEW Lexus!
Lexus of Carlsbad is AMAZING I have purchased now 2 cars from them and my sales lady Angelina is AMAZING!!! I will continue to recommend her and the Lexus of Carlsbad to anyone interested in purchasing a Lexus !!!
Lexus of Carlsbad is AMAZING I have purchased now 2 cars from them and my sales lady Angelina is AMAZING!!! I will continue to recommend her and the Lexus of Carlsbad to anyone interested in purchasing a Lexus !!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued trust in Lexus Carlsbad! We’re so happy Angelina has made both of your experiences amazing, and we truly appreciate you recommending us to others! We truly value you.
They are friendly and helpful and work hard to give you a good deal and take care of you. Very pleased with our experience. Shout out to Will in Sales, David and Aly in Finance and David and the service team. Positive experience all around.
They are friendly and helpful and work hard to give you a good deal and take care of you. Very pleased with our experience. Shout out to Will in Sales, David and Aly in Finance and David and the service team. Positive experience all around.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much Rosa! We work really hard to show you how much we value you. I will make sure Will, David, and David Lam get the message. :) We are constantly aiming to improve all the way around.
The team at Lexus Carlsbad delivered outstanding service throughout our recent new car purchase. David provided a brief outline of the vehicle we were interested in and the dealership's operations. This allowed us to navigate the buying process evenly. Dino hosted the test drive with specifications and insight in equal measure. He has a genuine attitude that kept us informed and welcomed our inquiries with confidence. Dino even made the paperwork portion a seemingly effortless task. Dino is a top tier professional. In addition to the experience, Aly provided prompt support with administrative needs during and after the deal. She helped us accessorize our new vehicle and clarify technical details. Thank you Lexus Carlsbad.
The team at Lexus Carlsbad delivered outstanding service throughout our recent new car purchase. David provided a brief outline of the vehicle we were interested in and the dealership's operations. This allowed us to navigate the buying process evenly. Dino hosted the test drive with specifications and insight in equal measure. He has a genuine attitude that kept us informed and welcomed our inquiries with confidence. Dino even made the paperwork portion a seemingly effortless task. Dino is a top tier professional. In addition to the experience, Aly provided prompt support with administrative needs during and after the deal. She helped us accessorize our new vehicle and clarify technical details. Thank you Lexus Carlsbad.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback! We’re thrilled David, Dino, and Aly made your experience exceptional and appreciate you choosing Lexus Carlsbad for your new vehicle!
I'm always happy to help. Thank you for your recognition, it means a lot to me.