Reviews
I am highly disappointed with the service department's pricing transparency and fairness. I needed a replacement fuel cover for my vehicle. The dealership quoted me $139.00 for the part and an additional $220.00 for labor to install it—bringing the total quote to $359.00. Upon doing my own research, I found the exact same part online for $72.00. Furthermore, the installation literally required nothing more than tightening two bolts, which takes less than five minutes. Charging a $220 flat labor fee for a two-bolt, five-minute job is an extreme and unreasonable markup. I highly recommend checking online parts prices and consulting an independent mechanic before agreeing to any service here. They will overcharge you significantly for simple fixes if you don't double-check their work.
I am highly disappointed with the service department's pricing transparency and fairness. I needed a replacement fuel cover for my vehicle. The dealership quoted me $139.00 for the part and an additional $220.00 for labor to install it—bringing the total quote to $359.00. Upon doing my own research, I found the exact same part online for $72.00. Furthermore, the installation literally required nothing more than tightening two bolts, which takes less than five minutes. Charging a $220 flat labor fee for a two-bolt, five-minute job is an extreme and unreasonable markup. I highly recommend checking online parts prices and consulting an independent mechanic before agreeing to any service here. They will overcharge you significantly for simple fixes if you don't double-check their work.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Great service. No pressure. Decent prices. Snack bar is a little weak compared to other dealerships.
Great service. No pressure. Decent prices. Snack bar is a little weak compared to other dealerships.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I had a great experience buying a car from Jay! He was friendly, easy to work with, and made the process smooth and straightforward. Communication was good, and everything went well throughout the transaction. I appreciate the help and would recommend Jay to anyone looking to buy a car at faricy kia. Corey in finance was a true professional and a pleasure to work with as well. Thanks again for a great experience!
I had a great experience buying a car from Jay! He was friendly, easy to work with, and made the process smooth and straightforward. Communication was good, and everything went well throughout the transaction. I appreciate the help and would recommend Jay to anyone looking to buy a car at faricy kia. Corey in finance was a true professional and a pleasure to work with as well. Thanks again for a great experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Very attentive and they communicate throughout the process with updates and recommendations. They are polite and friendly.
Very attentive and they communicate throughout the process with updates and recommendations. They are polite and friendly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
A job well done, in the last fifty years, i've had over twenty brand new cars dealing with many dealerships, your dealership and service center it fits at the top, i will always have my car service. By your fantastic technicians, i thank them all
A job well done, in the last fifty years, i've had over twenty brand new cars dealing with many dealerships, your dealership and service center it fits at the top, i will always have my car service. By your fantastic technicians, i thank them all
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Bought a new car - happy with the experience. Using the service department now with satisfaction.
Bought a new car - happy with the experience. Using the service department now with satisfaction.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Clean, not opulent but very nice, staff are incredibly personable. Service department efficient and informative but not high pressure.
Clean, not opulent but very nice, staff are incredibly personable. Service department efficient and informative but not high pressure.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service. There was a misunderstanding the first day but Steve, Matt and Kyler figure it out.
Great customer service. There was a misunderstanding the first day but Steve, Matt and Kyler figure it out.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Transactions were quick and easy. Service personnel were pleasant and easy to work with. Was able to schedule an appointment within a day.
Transactions were quick and easy. Service personnel were pleasant and easy to work with. Was able to schedule an appointment within a day.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service, the best price, open to review the quote, and willing to answer every question we have.
Excellent service, the best price, open to review the quote, and willing to answer every question we have.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car