Reviews
I paid nearly $10,000 for Fette Ford Dealership (Warwick, NY) to install an SPE Motorsport upper oil pan gasket kit on my 2019 Ford F-350! (Yes, I was told it would not be covered since it was not an OEM part.) The truck was returned the next day covered in oil and leaking worse than before. Photos reviewed by SPE indicated that the oil pan had not been properly cleaned before installation. When the repair failed, the dealership would not work with me on the additional cost and charged me again. Based on my experience with the workmanship and response, I recommend using caution with this service department. David Higgins was the Service Tech that was responsible for the horrible installation, Richard Braun was the most unprofessional Service Manager I’ve ever dealt with, and Hart Fette refused to work with me. Almost 50% the cost of a new engine for a little oil leak! Absolutely worst business ethics EVER!
I paid nearly $10,000 for Fette Ford Dealership (Warwick, NY) to install an SPE Motorsport upper oil pan gasket kit on my 2019 Ford F-350! (Yes, I was told it would not be covered since it was not an OEM part.) The truck was returned the next day covered in oil and leaking worse than before. Photos reviewed by SPE indicated that the oil pan had not been properly cleaned before installation. When the repair failed, the dealership would not work with me on the additional cost and charged me again. Based on my experience with the workmanship and response, I recommend using caution with this service department. David Higgins was the Service Tech that was responsible for the horrible installation, Richard Braun was the most unprofessional Service Manager I’ve ever dealt with, and Hart Fette refused to work with me. Almost 50% the cost of a new engine for a little oil leak! Absolutely worst business ethics EVER!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
I paid nearly $10,000 for Fette Ford Dealership to install an SPE Motorsport upper oil pan gasket kit on my 2019 Ford F-350! (Yes, I was told it would not be covered since it was not an OEM part.) The truck was returned the next day covered in oil and leaking worse than before. Photos reviewed by SPE indicated that the oil pan had not been properly cleaned before installation. When the repair failed, the dealership would not work with me on the additional cost and charged me again. Based on my experience with the workmanship and response, I recommend using caution with this service department. David Higgins was the Service Tech that was responsible for the horrible installation, Richard Braun was the most unprofessional Service Manager I’ve ever dealt with, and Hart Fette refused to work with me. Almost 50% the cost of a new engine for a little oil leak! Absolutely worst business ethics EVER!
I paid nearly $10,000 for Fette Ford Dealership to install an SPE Motorsport upper oil pan gasket kit on my 2019 Ford F-350! (Yes, I was told it would not be covered since it was not an OEM part.) The truck was returned the next day covered in oil and leaking worse than before. Photos reviewed by SPE indicated that the oil pan had not been properly cleaned before installation. When the repair failed, the dealership would not work with me on the additional cost and charged me again. Based on my experience with the workmanship and response, I recommend using caution with this service department. David Higgins was the Service Tech that was responsible for the horrible installation, Richard Braun was the most unprofessional Service Manager I’ve ever dealt with, and Hart Fette refused to work with me. Almost 50% the cost of a new engine for a little oil leak! Absolutely worst business ethics EVER!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Had a great experience with Jeff. Highly recommend. Love my new car! Will bring my daughter back when she's ready.
Had a great experience with Jeff. Highly recommend. Love my new car! Will bring my daughter back when she's ready.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought a Maverick from them recently. They didn’t have the vehicle in stock but was able to get one from another dealership so I didn’t have to travel around to find it. Very helpful. I will also use them for service.
Bought a Maverick from them recently. They didn’t have the vehicle in stock but was able to get one from another dealership so I didn’t have to travel around to find it. Very helpful. I will also use them for service.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Had a great experience with Sean. We’ve bought all of our vehicles from him over the last 15 years and will continue to do so with Fette Ford!
Had a great experience with Sean. We’ve bought all of our vehicles from him over the last 15 years and will continue to do so with Fette Ford!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We’ve been buying our cars from Leo Kaytes Ford for years. During the changeover to Fette Ford Warwick Brandon treated us with the same professionalism we have come to expect over the years. Hopefully will be back for our next lease!
We’ve been buying our cars from Leo Kaytes Ford for years. During the changeover to Fette Ford Warwick Brandon treated us with the same professionalism we have come to expect over the years. Hopefully will be back for our next lease!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Just bought a new truck from Gary at the new Fette Ford. He made the experience a great one, even finding me the exact truck I wanted.
Just bought a new truck from Gary at the new Fette Ford. He made the experience a great one, even finding me the exact truck I wanted.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase