Reviews
staff were very friendly and thoughtful throughout the process - Trezoro was excellent to work with.
staff were very friendly and thoughtful throughout the process - Trezoro was excellent to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re glad the process of purchasing your new Kona felt welcoming and considerate. Knowing you found our staff friendly throughout and that Trezoro provided such helpful support means a lot to our team.
Javan is very kind, patient, knowledgeable, and knows a thing or two about cars, Hyundai in particular! I have known this individual for quite a while and have followed him from his move from northern Va to the valley. You truly have an asset working for your company. My very next car will be from him!
Javan is very kind, patient, knowledgeable, and knows a thing or two about cars, Hyundai in particular! I have known this individual for quite a while and have followed him from his move from northern Va to the valley. You truly have an asset working for your company. My very next car will be from him!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your praise of Javan’s kindness, patience, and expertise shows the level of care we aim to deliver in every service. Hearing that his support during the service on your Chrysler 200 resonated with you means a lot to our service team. We look forward to assisting you with your next car alongside Javan.
Excellent experience here. My sales associate Javan was incredible. Highly recommend him if you are in the market for a new car.
Excellent experience here. My sales associate Javan was incredible. Highly recommend him if you are in the market for a new car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re delighted your visit was outstanding and that Javan offered you exceptional assistance. Hearing you recommend him to anyone shopping for a new vehicle means a great deal to our team.
Took my 2023 Hyundai Tucson in for a recall on the hitch wiring twice. And still not repaired. Also had in today for a coolant temperature sensor on engine replaced. Being a mechanic myself, I know the coolant had to be drained down some. But when I got home and checked, I had to add a half gallon of coolant to it. Mechanics should have let cars set for a little to recheck.
Took my 2023 Hyundai Tucson in for a recall on the hitch wiring twice. And still not repaired. Also had in today for a coolant temperature sensor on engine replaced. Being a mechanic myself, I know the coolant had to be drained down some. But when I got home and checked, I had to add a half gallon of coolant to it. Mechanics should have let cars set for a little to recheck.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We're sorry to hear about the unresolved recall repair and concerns following your recent service visit. We'd appreciate the opportunity to learn more about your experience and work toward addressing these issues with you.
I was warmly greeted at the door and did not feel pressured at all thru the process of buying my car. My salesman, Javan, was the absolutely best! He was very personable, knowledgeable, and helpful. It was the best experience I’ve had in buying a car.
I was warmly greeted at the door and did not feel pressured at all thru the process of buying my car. My salesman, Javan, was the absolutely best! He was very personable, knowledgeable, and helpful. It was the best experience I’ve had in buying a car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Your note about the warm greeting and feeling no pressure highlights how we aim to make every visit welcoming. Javan is thrilled he could provide the personable, knowledgeable support you needed. Knowing that buying your Hyundai Tucson was the best car-buying experience you’ve ever had means a lot to our team.
Matching up with Javan was like winning the lottery. I completely shook up the conventional car-buying script, but Javan’s customer service was pure gold for all 7 hours we spent together after I walked through the doors on a Wednesday afternoon. His great sense of humor and sharp conversational skills made the time fly by. Javan stayed with me until the very end—the dealership closed at seven, and we didn't walk out until after nine. He even helped me clean out my dilapidated trade-in and watched me drive off in my 2022 Subaru Forester. Javan is incredibly gracious, authentic, and instantly put me at ease. Buying a car is a stressful decision, but having Javan there was like having an old friend by my side. He truly went above and beyond. I am incredibly happy with my new car and 100% recommend Javan to anyone looking to buy a vehicle. He is a total superstar—Steven Hyundai, treat him right!
Matching up with Javan was like winning the lottery. I completely shook up the conventional car-buying script, but Javan’s customer service was pure gold for all 7 hours we spent together after I walked through the doors on a Wednesday afternoon. His great sense of humor and sharp conversational skills made the time fly by. Javan stayed with me until the very end—the dealership closed at seven, and we didn't walk out until after nine. He even helped me clean out my dilapidated trade-in and watched me drive off in my 2022 Subaru Forester. Javan is incredibly gracious, authentic, and instantly put me at ease. Buying a car is a stressful decision, but having Javan there was like having an old friend by my side. He truly went above and beyond. I am incredibly happy with my new car and 100% recommend Javan to anyone looking to buy a vehicle. He is a total superstar—Steven Hyundai, treat him right!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Our team enjoyed spending that evening guiding you through the purchase of your 2022 Subaru Forester. It’s rewarding to know Javan’s genuine approach and sense of humor put you at ease during what can be a stressful decision. Hearing that you’d recommend Javan means a lot to our team.
Very helpful, definitely was out to find what I wanted and made me feel very comfortable
Very helpful, definitely was out to find what I wanted and made me feel very comfortable
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Our sales team is pleased we could help you find and purchase the new Hyundai Santa Fe HEV that met your needs. Knowing you felt comfortable and supported at every step means a lot to our team.
He did an amazing job and did so much for me and my family to make sure we were happy
He did an amazing job and did so much for me and my family to make sure we were happy
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hearing that Javan went above and beyond for you and your family means a great deal to our team. Enjoy every drive in your used Hyundai Venue and the memories you create together.
Steven Hyundai is top 1 dealer in the city. People there are fantastic and helpful with any question or need. 10/10 recommend to anyone looking.
Steven Hyundai is top 1 dealer in the city. People there are fantastic and helpful with any question or need. 10/10 recommend to anyone looking.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re glad our team was able to assist with every question during your purchase of the new Veloster N. Knowing you recommend us to anyone looking means a lot to our team.
If you are looking for a car salesman with the patience of a saint, ask for Javan. He remained friendly, professional, and genuinely committed to finding the right fit, even when presented with hyper-specific demands and constant hesitation. In an industry where people can often feel rushed and pressured, he proved that he truly cares about customer satisfaction, no matter how tough the challenge. Full disclosure: I know all of this because I was "that" customer. I rejected every option and made him work harder than he probably ever has in his career, yet he somehow managed to send me home completely happy. Yours truly, The Most Difficult Customer in Town
If you are looking for a car salesman with the patience of a saint, ask for Javan. He remained friendly, professional, and genuinely committed to finding the right fit, even when presented with hyper-specific demands and constant hesitation. In an industry where people can often feel rushed and pressured, he proved that he truly cares about customer satisfaction, no matter how tough the challenge. Full disclosure: I know all of this because I was "that" customer. I rejected every option and made him work harder than he probably ever has in his career, yet he somehow managed to send me home completely happy. Yours truly, The Most Difficult Customer in Town
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Your praise of Javan’s unwavering patience and professionalism really highlights how our team aims to support each customer. Knowing that Javan remained committed to finding the perfect fit for you, even with your specific demands, is rewarding. Our team is pleased we could help you find the right vehicle and ensure you left completely satisfied.