Reviews
Best service every, very greatful, and appreciate all everyone that works their. Thank you very much
Best service every, very greatful, and appreciate all everyone that works their. Thank you very much
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Our team is pleased we could help you take home your Hyundai Sonata. Knowing you appreciate everyone here means a great deal to us.
I found the Nelson GMC team to be exceptionally helpful and friendly throughout our visit and the purchase process. They also helped me out tremendously in the shipping process
I found the Nelson GMC team to be exceptionally helpful and friendly throughout our visit and the purchase process. They also helped me out tremendously in the shipping process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Knowing you found our team helpful and friendly throughout your purchase and the shipping process means a lot to our team. Our team is pleased we could arrange the shipping of your used Chevrolet Corvette. Thank you for choosing our dealership and for the five-star rating.
I had spoke to Kevin over the phone who was extremely helpful but he was off work when I traveled to the dealership. He had informed Neil King of what I was interested in and Neil was absolutely incredible! I couldn’t have had a better experience.
I had spoke to Kevin over the phone who was extremely helpful but he was off work when I traveled to the dealership. He had informed Neil King of what I was interested in and Neil was absolutely incredible! I couldn’t have had a better experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Knowing that both Kevin and Neil provided exceptional support means a lot to our team. Our team is pleased we could help you secure your used Ford F-150. Thank you for the five-star rating.
This was one of the best and most upfront experiences I have had while purchasing a vehicle. Will definitely make that 3 hour drive again for my next purchase.
This was one of the best and most upfront experiences I have had while purchasing a vehicle. Will definitely make that 3 hour drive again for my next purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Knowing the purchase process felt transparent and straightforward means a lot to us. Your willingness to drive three hours for a used Jeep Wrangler Unlimited is the highest compliment, and we’re eager to provide the same great experience for your next purchase.
Vehicle wasn’t cleaned when bought.. sent back for a detailing and still wasn’t done.. definitely think they should give money with purchase of vehicles to pay for a detailing place.. otherwise straight deal.. they didn’t try many places to get me a better interest rate as well.. guess I’ll be refinancing eventually
Vehicle wasn’t cleaned when bought.. sent back for a detailing and still wasn’t done.. definitely think they should give money with purchase of vehicles to pay for a detailing place.. otherwise straight deal.. they didn’t try many places to get me a better interest rate as well.. guess I’ll be refinancing eventually
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing about your experience with Nelson GMC. We appreciate your business and hope to see you again soon!
They are always very nice and friendly Very professional and not pushy. Very helpful and courteous
They are always very nice and friendly Very professional and not pushy. Very helpful and courteous
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nelson GMC!
Jimmy did a great job communicating everything the technician recommended on my vehicle, and the service was done quicker than I expected.
Jimmy did a great job communicating everything the technician recommended on my vehicle, and the service was done quicker than I expected.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your note about clear communication on the technician’s recommendations highlights how our service department aims to keep you informed. Knowing we completed service on your Nissan Sentra faster than you expected is rewarding. Hearing this feedback means a lot to our service team.
Brought the car in for one problem, fixed Another problem arose, not there when I brought it in, but could be fixed for several hundred dollars more.
Brought the car in for one problem, fixed Another problem arose, not there when I brought it in, but could be fixed for several hundred dollars more.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
My appointment was at 11 for an oil change so at 12 they said they were running behind and offering a loaner to go to lunch but the gas was on empty and didn’t offer to put any in so we just went across the road and ate. Came back at 12:45 still not ready so we waited till 1:20 and finally was ready. If you make an appointment they should honor that
My appointment was at 11 for an oil change so at 12 they said they were running behind and offering a loaner to go to lunch but the gas was on empty and didn’t offer to put any in so we just went across the road and ate. Came back at 12:45 still not ready so we waited till 1:20 and finally was ready. If you make an appointment they should honor that
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.