Toyota of Naperville

Hemos comprado 3 carros con Alain. La primera vez que fuimos compramos el Rav 4. Alain nos trato con mucho respeto. No nos dio mucha precion, fue muy paciente y calmado con nosotros. Al final del dia, nosotros pensamos que fue una compra super bien. Cuando estabamos pensando en comprar otro carro, nosotros supimos que querianos que Alain nos ayudara. Le dimos la explicasion por telefono de lo que estabamos buscando y cuando fuimos a la ajencia de carros tenia todo listo para nosotros. Salimos con dos carros nuevos, el Highlander y el Prius C. Despues de comprar los carros, nos llamo Alain para saber como nos sentiamos con los carros. Nos dijo que regresaramos cuando quisieramos si necesitabamos ayuda con los carros. Finalmente cuando sea tiempo de comprar otro carro, por seguro vamos a buscar a Alain otra vez. The customer service and respect that we have received from Alain every time we have come into contact with him as been the best. We were blessed to have gotten the chance to deal with such a wonderful man, and who not hesitate to do deal with him again.

From the moment I walked onto the lot until the moment I drove off the lot with my brand new Toyota Tacoma, I had the best customer service ever! Not only did this dealership give me the best price, but they went out of there way to make sure everything went smoothly and gave knowledge on everything to do with buying a new vehicle and about the vehicle I was buying! I traveled from Granite City, IL, to Chicago to purchase my vehicle, because this dealership was the only toyota dealership working with me to get me the best price and service. Dave Zidlicky was curtesy calling me just making sure I brought everything with me the night prior to me traveling to Chicago, he also called periodically just to make sure we were doing ok on the trip to his dealership. Even after all the paperwork was done he was calling just to make sure everything was ok with my new truck!!! WOW!!! Talk about caring about your customers! Thank you DAVE!!!

This is why we've bought three (3) vehicles from Toyota of Naperville. Dave Zidlicky is a courteous, knowledgable salesman who won't waste your time and is most helpful. He took care of everything we asked and did a absolutely outstanding job at delivering our new vehicle in a clean and timely manner. He's willing to show you any vehicle you're interested in and fully explain the different models. Eren Gonzalez who is the Aftermarket Sales Specialist is a very charming, knowledgable young lady who assisted us with any questions we had regarding accessories and vehicle protection. She explained specials they had going on and how they protected our vehicle. We also dealt with A.J. Reilly, the business manager. A.J. is also very courteous and explained in full detail what we were signing and why. We had all the paper work done in no time. The service department can't be beat. They have to be one of the most helpful and honest service departments I've ever encountered. From explaining everything to a very comfortable waiting area, they really care about the customer. I HIGHLY recommend Dave Zidlicky and Toyota of Naperville for your next vehicle purchase!

Great all round experience. David was excellent. No pressure. He was very knowledgeable and professional He took the time to explain car features, leaase agreement and plusses and minuses of leasing and buying outright.

Quite the operation! We worked with Dana, who had us in our new truck and out the door in three hours! Dana was laid back and just let the process take care of itself....I have owned nothing but Toyotas' - and will never buy one from anyone else again. Great car buying experience and a great truck! Marc R. Bartlett, IL

Overall my experience at Toyota of Naperville was as painless as car buying can be. Justin, the salesman we dealt with had recently worked with my parents on the purchase of a Sienna and we sought him out to help in the purchase of my Prius. He was friendly, knowledgeable and went above and beyond to work with us on getting the financing to a reasonable price. The only reasons I marked the overall experience and price as less that "great" were because of the extraordinary amount of time we were at the dealership (about 7 hours) and the fact that there were no price incentives offered on the Prius, particularly on the interest rate. Overall, I'm very happy with the experience and couldn't be happier with the car.

I was impressed with the overall operation of this dealership. I was immediately greeted by Mr Dave Zidlicky "how may I help you"? I was made to feel most comfortable during the time there. I received only respect as I hoped that would be the case. All my questions were answered to my satisfaction. At no time did I ever feel rushed in this process being my first time with this dealership. I would highly recommend anyone to Toyota and give Mr Zidlicky as a reference.

I was very satisfied with the service at this dealer. Kris was very helpful and knowledgeable about the cars as well as he was extremely professional and friendly. I highly recommend that place for others, you won't be disappointed.

Very satisfied with my overall experience. All dealership people will very friendly and Justin was great to deal with on my visit. I have used the dealer's service dept. before and knew this was not going to be an issue. Very well maitained and run dealership. Thanks again, Mike M

Had a great experience with help of Kris Kosinski, almost bought the car i wanted but "thanks" to one of the managers i changed my mind and left their dealership without it.