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Toyota of Naperville

(9,310 reviews)
Sales hours: 10:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 10:00am–8:00pm 7:00am–7:00pm
Tuesday 10:00am–8:00pm 7:00am–7:00pm
Wednesday 10:00am–8:00pm 7:00am–7:00pm
Thursday 10:00am–8:00pm 7:00am–7:00pm
Friday 10:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–5:00pm 7:00am–6:00pm
Sunday Closed Closed
2025 state dealer award
View 30 awards
2025 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 national dealer award 2020 state dealer award 2019 national dealer award 2019 state dealer award 2018 national dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 national dealer award 2014 national dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 214-1877 (866) 214-1877
Used (855) 367-8395 (855) 367-8395
Service (855) 366-8372 (855) 366-8372

Reviews

(9,310 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Naperville from DealerRater.

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Great to work with! Kareem Thomas was very friendly and...

Great to work with! Kareem Thomas was very friendly and took care of what I needed very well and efficiently. Overall time spent there was not long at all. Went in picked a car that I liked, test drove it, and walked out with it in no time flat. Very well done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Chris was such a pleasure to be around with and was...

Chris was such a pleasure to be around with and was extraordinarily helpful with purchasing my 2012 Corolla. He was very knowledgeable of the car and features, and he help me every step of the way. He bent over backwards to make my experience as great as possible. This why I choose Toyota. Not just because of their dependable and comfortable cars, but because of the great customer service that comes with it. I recommend anyone who is looking to get a Toyota to talk to Chris!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mr. Justin Buck is such a pro when it comes in treating...

Mr. Justin Buck is such a pro when it comes in treating customers like us. He is very friendly and honest enough to answer our concerns and questions. He even demonstrates step by step re: "how to's" of the car. We will recommend this Toyota dealer to our friends based on what we've experienced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Kareem was friendly and worked hard to what i wanted. ...

Kareem was friendly and worked hard to what i wanted. Internet procing and online quote was great. Very little negotiations and made the expreience great. Love the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Becoming a new car owner for the first time my experience...

Becoming a new car owner for the first time my experience with naperville toyota was by far the best i would recommend everyone who wishes to purchase a toyota to go to naperville, the salesman who helped me was very helpful and did everything he could to make this first time experience great the salesman name is Dana Armitage and i would recommend people to him because he is a great person he made sure that my family that came along were comfortable and well, so with all that said yes naperville toyota is a great car dealership and im grateful for being able to get a brand new car as a first time buyer thank you naperville toyota for the help and thank you Dana for being a great salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I've never liked buying cars but Blas honestly made this...

I've never liked buying cars but Blas honestly made this one of the best car-buying experiences I've ever had. Blas was so polite and friendly. I never felt like he was pushing me to buy anything I didn't want. If a car was too much, wrong color, or whatever, he would just say okay let's go find you another one. He spent extra time with us while my wife and I both test-drove and looked at every inch of the car. At one point I asked him to lower the price--Blas was so friendly that when the paperwork started flowing, I realized he hadn't dropped a dollar and the kicker was that I didn't really care. Great guy. I will tell anybody I know who's looking to buy a car to go see Blas Cielo because he rocked it AND because I didn't have to test drive any where else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I had a very positive experience-actually the best...

I had a very positive experience-actually the best dealership so far(after purchasing total of 6 cars to date). Very friendly, professional,knowledgeable,caring and respectful people... Dave Z. also makes me laugh Surely will refer to friends(I have not said this about other dealerships)...Toyota of Naperville rocks!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Toyota is a friendly dealership with delightful staff....

Toyota is a friendly dealership with delightful staff. Alain was nice and helpful throughout the experience. Even the finance manager, Gary, was helpful in finding us the best financial options. However, there was a bit of confusion with finance as things were not clarified until the end. But this mishap was partially both parties faults. Overall, I love my new Toyota and thus far will continue to go back to Naperville Toyota in the future.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

As a first time car buyer I went on dealer rater to see...

As a first time car buyer I went on dealer rater to see which dealerships were rated best in my area. Toyota of Naperville was at the top of the list. I went there on my first and only visit to a dealership. I was warmly greeted with a smile and enthusiasm. Far from what I expected. The process was simple and Chris even went to get my car fr another dealership. Once it was here he showed me everything I need to know and answered all my questions. So far I am impressed and I am recommending Toyota of Naperville to everyone I know. Keep up the great work!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Today I drove home with my dream car the FJ Cruiser....

Today I drove home with my dream car the FJ Cruiser. Thank you Dave Zidlicky for your genuine character and your help throughout the whole process. Also thanks to David Castellanos for helping me "seal the deal". The overall experience was more than i expected, it felt like family.......Thanks again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.