Reviews
Everybody treated us very good.
Everybody treated us very good. We are very satisfied with the people that we dealt with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.
Brought a company vehicle for a recall, the appointment
Brought a company vehicle for a recall, the appointment was easy to set up on line. The car needed to be left for the morning and they provided a ride back to my office. Everything went smoothly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Steve- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time!
I arrived e few yearly and was able to drive right in.
I arrived e few yearly and was able to drive right in. I waited in your very nice waiting room. Matt was very nice and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I arrived a few minutes early and was able to drive right in.
Outstanding service department!
Outstanding service department! I would never take my Nissan Frontier any were else! Thanks for taking care of my vehicle!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.
Very professional and thorough.
Very professional and thorough. I'm very comfortable in their waiting area while I wait for my car to be done. I can have a coffee or two and work while I wait.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi-Thank you for the 5 Star Review and your business!
Willing to work with you.
Willing to work with you. Because of that, I continue to lease and service my car there.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi-Thank you for the 5 Star Review and your business!
Was very pleased with the attention to detail and prompt
Was very pleased with the attention to detail and prompt service. She had everything ready for the service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.
I didn’t wait for the vehicle.
I didn’t wait for the vehicle. It was dropped off the night before. I had two concerns and one was able to be addressed at the time. Quote was provided over the phone at an hour and priced at $160. I received a text about the vehicle being completed. I check in and was told the invoice was $350. Issue resolved but more communication on price update.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hi- Thank you for your feedback. Our goal is that every customer leaves satisfied and we apologize that you did not. We’d like the opportunity to speak with you in hopes to learn from our mistakes, at your earliest convenience please reach out to us at TellUs@matthewsauto.com.
Great customer service and can always count on Matthews
Great customer service and can always count on Matthews Nissan to have parts and get me in and out right away. Thanks Tyler.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Stephanie- We’re so glad to hear you had a great experience with Tyler! Thank you for your business and the great review!
Great service and everyone makes me feel like I am one of
Great service and everyone makes me feel like I am one of the family!Andrea and Tonya are always ready to help me with whatever is needed. I really appreciate everything they do!,
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.