Reviews
Kate Fink and Shaun got my truck in when I needed it
Kate Fink and Shaun got my truck in when I needed it looked at. Both were very helpful and attentive. Highly recommend them for your Chevy service. A+++
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
jennifer is the service writer that i have been working
jennifer is the service writer that i have been working with for around the last 3 years she always asks before the call ends is she there anything else I would like her to address while the vehicle is there! Nice work Jennifer!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service is great as usual.
Service is great as usual. People are very nice and take time to solve any problems you might have.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly,efficient ,knowledgable staff.
Friendly,efficient ,knowledgable staff.Very nice dealership !! They even have a tv and snacks,coffee...good experience !!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
First time dealing with West Herr.
First time dealing with West Herr. Great experience thanks to Joe in Sales and Sean with setting up my phone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
As always the team at Hamburg West Herr was exceptional
As always the team at Hamburg West Herr was exceptional it’s the only place I take our 3.0 DuraMax Silverado
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Always deal with Mark when purchasing vehicles.
Always deal with Mark when purchasing vehicles. Never tries to push you to buy vehicle and you always leave feeling like you got a good deal. Never deal with anyone else. Mike the general manager is outstanding also.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
No problems, everyone efficient, professional, friendly.
No problems, everyone efficient, professional, friendly. They keep in touchvia text & phone calls during the repair
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
My Service representative is very thorough and follows up
My Service representative is very thorough and follows up to notify me of any additional service items that need attention or future maintenance that is recommended. I’m very happy with the service at West Herr Chevrolet
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Takes far too long to make an appointment on the phone.
Takes far too long to make an appointment on the phone.Then after leaving a call back number that’s takes awhile too.Upon arrival for appointment have to wait at least 10 minutes to enter info .That information was already given and should have a way to streamline the whole process
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
