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Paddock Chevrolet

(442 reviews)
Visit Paddock Chevrolet
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (716) 261-1417 (716) 261-1417
Used (716) 261-1670 (716) 261-1670
Service (716) 261-1976 (716) 261-1976

Reviews

(442 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paddock Chevrolet from DealerRater.

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Corvette

Couldn't finalize the deal! Nice dealer to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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My new car experience

I enjoy my experience and the great service that was provided.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2017 Equinox

Very pleasureable customer buying experience. My wife leased a vehicle and lost track of turn in date then sprung it on me last minute. Paddock came through big time for us and we are very happy! Working with Steve Bacher was awesome and very much appreciated the entire kind staff interface as well as the beautiful showroom with customer congratulatory acknowledgement on the new TV monitors. Felt pretty darn good to have everyone clapping when my purchase was shown!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Easy Purchase

Working with Andrew McGraw was a pleasure this was our second Chevy this year he helped us lease !!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service

Excellent experience. Would definitely recommend Paddock Chevrolet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Mr James Sharpe

This is my second car from Paddock and it has been a pleasure dealing with the sales personnel and I feel the price I got on my vehicle was fair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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purchase of 2014 Acadia

Probably one of the best trade-ins I've experienced. I found exactly what I was looking for online, set up an appointment, was greeted by Matt, test drove it, made the deal (trade in allowance, financing etc.) within app. 1 hour. To top it off, we were able to take our new vehicle home the same day which saved app. 2 hours driving time. I would highly recommend Paddock Chevrolet!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My return to Paddock Chevrolet & lease of Equinox

Paddock customer for years, tried another dealer 3 years ago very unhappy and have returned to the reliable people at Paddock. in addition to feeling safe and secure once more in a Equinox.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Terrible Service

I scheduled an appointment for a used Malibu for 4:00 pm. Got there at 3:45 and sat there for an hour and a half before anyone took care of me only to find out the car I made appointment for (only 2 hours prior to my arrival time) had been sold 2 days ago. I told the salesman (Joe), I had $10,800 and wanted a malibu, nothing else. He kept trying to push the Cruze on me and I kept declining. Finally, he showed me a slightly newer model malibu priced at 11,500. I said Id do it for 10,800 as that's all the money I had. He said he'd be able to do it and we talked for another hourish until closing day. I was supposed to go back the next day and test drive it again after all necessary repairs were made. I was then told it would come up to 12,900 after everything when I clearly stated the day before I could only spend 10,800(after everything). Joe was a very terrible, unhelpful salesman as was the rest of the staff. Save yourself some time/frustration and take your business elsewhere.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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A new car for my son.

It was a great experience. We would come back to Paddock again. The salesman who helped us told us what we needed to know, without pressure. It was worth it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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