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Wickstrom Auto Group

(4,457 reviews)
Visit Wickstrom Auto Group
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:30pm
Sunday Closed Closed
2025 consumer dealer award
View 9 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (847) 462-7464 (847) 462-7464
Used (847) 416-6836 (847) 416-6836
Service (847) 462-7461 (847) 462-7461

Reviews

(4,457 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Minor repair

Excellent service, they went above what i asked for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I had a great buying experience at Wickstrom Autogroup in...

I had a great buying experience at Wickstrom Autogroup in Barrington with Eric Foret. His professionalism and that of everyone I met while buying a Jeep Grand Cherokee was excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

the usual high quality attention and service was...

the usual high quality attention and service was experienced on my most recent visit ti the Jeep service team. Marcus was prompt in getting back to me on the condition of the jeep with options for the car to get to a safe and optimal condition.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Wonderful visit to get an oil change, very professional...

Wonderful visit to get an oil change, very professional staff and wonderful experience. They took car of me and my minivan. Needed new tires and gave me a quote to review.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We love purchasing our cars from Wickstom

We have just purchased our second vehicle from Eric Jensen at Wickstrom in Barrington. Eric is by far the most experienced, professional, and honest salesperson we have ever worked with. We highly recommend contacting him directly when in need of buying a car. We appreciate the time and effort he spends with his customers. Working with Nick in the finance department was also a great help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I brought my Jeep in for a passenger air back safety...

I brought my Jeep in for a passenger air back safety recall. The team handled everything perfectly and even returned my vehicle to me sooner than expected. Great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We have just purchased our second vehicle from Eric...

We have just purchased our second vehicle from Eric Jensen at Wickstrom in Barrington. Eric is by far the most experienced, professional, and honest salesperson we have ever worked with. We highly recommend contacting him directly when in need of buying a car. We appreciate the time and effort he spends with his customers. Working with Nick in the finance department was also a great help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service, great people and a great experience

Everyone friendly, no pressure sales, easy experience. I

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Thank you Wickstron & Jared for my new jeep! I cannot say...

Thank you Wickstron & Jared for my new jeep! I cannot say enough about Jared or Wickstrom. I will be sending everyone i can there & most definitely be back for future vehicles when the time is ready. THANK YOU!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Parts were hard to get from the manufacturer but josh...

Parts were hard to get from the manufacturer but josh kept me in the loop and was very helpful! Once the parts came my Jeep was in and out quickly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.