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Meet Josh Mendiola

Josh Mendiola headshot
Service Advisor
(197 reviews)

Reviews

Carlos, David, Jocelyn and the team at Autobarn VW in

Carlos, David, Jocelyn and the team at Autobarn VW in Countryside is AWESOME! I had a flat tire, my fault, they helped me realize it was covered under my warranty, fixed it fast, and I drove away safely and happily. Many thanks VW Service!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Subaru Autobarn Countryside provides services at

Subaru Autobarn Countryside provides services at reasonable price and speed with a comfortable waiting room.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I was out of town and the dealership took great care of

I was out of town and the dealership took great care of my wife during a stressful time when the vehicle started going haywire. Dealer was fabulous. This was the second time we use this dealership and both times excellent service with friendly, helpful service team

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Brought my Ascent in for a new windshield and it was done

Brought my Ascent in for a new windshield and it was done quickly and professionally.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very couteous and explaining very well was very happy

Very couteous and explaining very well was very happy with work and everyone there happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This place is running some kind of scam.

This place is running some kind of scam. Car needs an engine flush and they insisted I need to replace the entire engine! How is an engine replacement on a car that's 3 years old their first suggestion?! What a joke. Insisted on doing an engine flush instead and they wanted to charge 4x the rate of another Subaru dealership service station in the area for the same service, so took my car elsewhere. I think they've got some kind of black market engine scam going on there where they'd be replacing my engine with a used one from the last customer, and then flushing mine and selling it to the next guy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Timely service and professional personnel.

Timely service and professional personnel. A b c d e d f g h I

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They fit me in for vehicle service right before the

They fit me in for vehicle service right before the holidays! Thanks for getting my Outback ready for 1000 miles of Christmas driving.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Customer service very attention and professio al, Jaime

Customer service very attention and professio al, Jaime Padilla Took care of us, very good attention

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Maybe tomorrow after we wait another day we will get a

Maybe tomorrow after we wait another day we will get a detailed estimate of the work being done to the forester

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Unfortunately, we do not know who you are. Are you sure you are reviewing the correct dealer? The name listed does not correspond to any customer. If you believe you have a vehicle at our location, or if it's under a completely different name, please call us asap at 708-497-3999 so we can address your situation.

Dealer response

Thanks for the update. Our service director has already spoken to Sara twice since the vehicle was dropped off off less than 24 hours ago. She was also emailed a complete explanation and breakdown of the situation and associated charges. Please reach out to her for an update, or call us directly at 708-497-3999. Thank you.

Consumer response

Yes Morelli !