Reviews
Our first Subaru!
Mike Podyma made our experience with purchasing Subaru a positive one. He was knowledgable, patient, and kind. He did not pressure us during the process but was tenacious when he had to search for the vehicle in the color we wanted. Mike really went the extra mile for us!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Painless Process
I did my research before going, but James and Alex made the process quick and easy and I walked out with exactly what I wanted!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Great Job
Mario and Robert were excellent. Helped me and my family find the best car for our needs. This is the third car purchased from Mario. I will be back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Customer Service
As always, I had an awesome experience. Service advisor Steve was very friendly and helpful. I won't take my car anywhere else. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Customer Service
Great service always and they keep you informed on the work being done. Everyone is great but I mostly deal with Sam and he is AWESOME..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil Leak at gasket and tire pressure light
Sam and his team are outstanding! He is knowledgeable, flexible and kind, going above and beyond the call of duty by having the car detailed and making things right when another tire sensor failed. I will only EVER buy a Subaru! THANK YOU!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent and timely service
Thanks Salvador. Great communication and very helpful every step of the way. Would recommend this dealership service department for all future needs. Very timely. Thanks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good service
Took car before scheduled time. Great service. Friendly and clean. Did take longer than 1 hour but not much longer. Got new batteries in fobs for automatic start. Just got this installed in November.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Could not have done it without Sam’s help!
Sam was instrumental in assisting me with the debacle Ohio Subaru dealership placed me in. He was able to talk on the phone with the other person who made several attempts to turn it around and attempted to place the blame on me. Provided me with ISA Subaru customer service number. Ty!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Routine service
Everyone in the service department is happy to help. Service was done in less time than quoted. Josh is great! We were out of there in no time!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair

 
         
          