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The Autobarn Countryside Subaru

(1,412 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (877) 262-2613 (877) 262-2613
Used (877) 825-0639 (877) 825-0639
Service (877) 357-0200 (877) 357-0200

Reviews

(1,412 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of The Autobarn Countryside Subaru from DealerRater.

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Our first Subaru!

Mike Podyma made our experience with purchasing Subaru a positive one. He was knowledgable, patient, and kind. He did not pressure us during the process but was tenacious when he had to search for the vehicle in the color we wanted. Mike really went the extra mile for us!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Painless Process

I did my research before going, but James and Alex made the process quick and easy and I walked out with exactly what I wanted!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Job

Mario and Robert were excellent. Helped me and my family find the best car for our needs. This is the third car purchased from Mario. I will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Customer Service

As always, I had an awesome experience. Service advisor Steve was very friendly and helpful. I won't take my car anywhere else. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent Customer Service

Great service always and they keep you informed on the work being done. Everyone is great but I mostly deal with Sam and he is AWESOME..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil Leak at gasket and tire pressure light

Sam and his team are outstanding! He is knowledgeable, flexible and kind, going above and beyond the call of duty by having the car detailed and making things right when another tire sensor failed. I will only EVER buy a Subaru! THANK YOU!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent and timely service

Thanks Salvador. Great communication and very helpful every step of the way. Would recommend this dealership service department for all future needs. Very timely. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Good service

Took car before scheduled time. Great service. Friendly and clean. Did take longer than 1 hour but not much longer. Got new batteries in fobs for automatic start. Just got this installed in November.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Could not have done it without Sam’s help!

Sam was instrumental in assisting me with the debacle Ohio Subaru dealership placed me in. He was able to talk on the phone with the other person who made several attempts to turn it around and attempted to place the blame on me. Provided me with ISA Subaru customer service number. Ty!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Routine service

Everyone in the service department is happy to help. Service was done in less time than quoted. Josh is great! We were out of there in no time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.