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Woodfield Lexus

(2,402 reviews)
Visit Woodfield Lexus
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 501-3560 (866) 501-3560
Used (888) 573-0957 (888) 573-0957
Service (866) 230-3535 (866) 230-3535

Reviews

(2,402 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Woodfield Lexus from DealerRater.

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Best Lexus Dealer hands down

Selecting, finding and taking delivery of our 2016 GX could not have been easier or more pleasant. The Woodfield Lexus team is incredible, knowledgeable, helpful, professional and friendly. Do not hesitate to recommend them to anyone. Thank you Woodfield Lexus!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your purchase and sharing your experience!

Good experience

Good experience. Friendly staff. Enjoyed my visit to Lexus. Would definitely recommend to friends and family. All the staff were friendly. Enjoying my Lexus. Glad that I made this choice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Outstanding service

The service performed was done on timely manner. My vehicle was returned clean. Gave me a detailed written description of other work to be service in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for servicing your vehicle with us and sharing your experience!

Exceptional salesmanship

After shopping around for a car, Dan Rosen took the stress out of the car buying experience for me. He was very calm and never pressured me to make a decision. He even asked me to take my time to think about his offer. Dan and the rest of the sales team were very courteous and awesome. I will recommend this dealership to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks again for your purchase. We hope your enjoying your new vehicle!

Excellent service throughout

The service was excellent from the time I pulled in through to the time I checked out and left. Excellent communication throughout the process. Took care of me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Lexus

I had the most outstanding customer service! The service representative that helped me was very knowledgeable and patient and answered all my questions I was thoroughly impressed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Jackie. We appreciate you as our customer!

Woodfield lexus far exceeded our expectations.

This was our fourth Lexus from this dealership the cars and the dealer keep getting better. Our salesman George Tomasso and Caryin in finance were great. It was also nice to meet. Josh Resnick .we've been going to this dealer since 1992 . And have had many brands in between including Mercedes. Nobody compares to Woodfield Lexus .Their very honest people and second to none.I also want to mention what a great job Dereck did of explaining how all the new technology and controls worked and pairing our phones job well done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

10000 mile service

Very helpful service consultant. Went out of his way to explain resolution to service concern. Followed up with us when he committed to. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fast efficient and reliable.

Excellent dealership with triple A Plus service department. Work is always completed on time and within budget quoted. Bought three cars from Woodfield Lexus during the past five years and have had them all serviced here. You just can't get a better deal or better service anywhere else!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

excellent car at an excellent dealer

This Lexus dealership is the best I have ever been to or bought a car from. Their customer service is very very good. The buying process was very swift. I never felt any pressure whatsoever. They really put their customer experience first.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your business and will continue to do the best we can with all your automobile needs. Thank you for the review!