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Ralph Honda

(1,031 reviews)
Visit Ralph Honda
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–8:00pm 7:00am–8:00pm
Wednesday 9:00am–8:00pm 7:00am–8:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (585) 645-0620 (585) 645-0620
Used (585) 486-2348 (585) 486-2348
Service (585) 645-0632 (585) 645-0632

Inventory

See all 210 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 1999.
At Ralph Honda located in Rochester between Buffalo and Syracuse we are your Rochester Honda dealer destination. Ralph offers Upstate and Western NY a large inventory of quality new & used vehicles trucks SUVs and passenger vans. Our experienced sales staff along with our expert finance department works with you to select and finance the vehicle that best meets your needs and lifestyle.As a full service dealer we provide an on site service & parts department and collision department readily available to aid in the maintenance of your vehicle. With our trained technicians you are always in good hands.
Honda | Done Right

Service center

Phone number (585) 645-0632

Service hours

Monday
7:00am–8:00pm
Tuesday
7:00am–8:00pm
Wednesday
7:00am–8:00pm
Thursday
7:00am–8:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

(1,031 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ralph Honda from DealerRater.

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Ralph Honda is the best dealership I have dealt with. Elvis Pagan was our salesman for both purchases of my CRV’s. He is the best! He made the transaction very smooth. All areas were very efficient in timing to get us out the door 😊 I feel most confident in there care of the vehicles and professionalism in handling transactions. Definitely recommend Elvis and Ralph if looking for a Honda vehicle!

Ralph Honda is the best dealership I have dealt with. Elvis Pagan was our salesman for both purchases of my CRV’s. He is the best! He made the transaction very smooth. All areas were very efficient in timing to get us out the door 😊 I feel most confident in there care of the vehicles and professionalism in handling transactions. Definitely recommend Elvis and Ralph if looking for a Honda vehicle!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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The Service Department at Ralph Honda is Excellent. Dale is the best... always professional and goes above and beyond. Great experience.

The Service Department at Ralph Honda is Excellent. Dale is the best... always professional and goes above and beyond. Great experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent from the time I called to book service on my vehicle to the time the work was complete. Very helpful service and courteous service advisor, Savannah. She answered all my questions and there were no surprises.

Excellent from the time I called to book service on my vehicle to the time the work was complete. Very helpful service and courteous service advisor, Savannah. She answered all my questions and there were no surprises.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I recently had an extensive repair at this dealership and they did an excellent job. The woman handling my account was very kind, courteous and professional. She went above and beyond to ensure my repairs were completed quickly and efficiently.

I recently had an extensive repair at this dealership and they did an excellent job. The woman handling my account was very kind, courteous and professional. She went above and beyond to ensure my repairs were completed quickly and efficiently.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Always a good job nice to have military discount no pressure to cover other possible problems but to inform of possible problems

Always a good job nice to have military discount no pressure to cover other possible problems but to inform of possible problems

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Determined to find the problem of my power seat!They did after many various attempts!

Determined to find the problem of my power seat!They did after many various attempts!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I have bought 3 cars from Ralph Honda. They are a 5 star dealership. Tony Bianchi in Sales, Chuck in Collision. and Steve in Service are the best!! When I need a different car, I only go to Ralph Honda. My brother goes there as well.

I have bought 3 cars from Ralph Honda. They are a 5 star dealership. Tony Bianchi in Sales, Chuck in Collision. and Steve in Service are the best!! When I need a different car, I only go to Ralph Honda. My brother goes there as well.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Good service. Like curtesy car available so we can go home and wait for car finished.

Good service. Like curtesy car available so we can go home and wait for car finished.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I came to this dealership specifically because of my friend, Savannah Kellenberger, and I'm so glad I did! From the moment I walked in, I was welcomed into what truly felt like a family-life dealership. Even as an out-of-state resident, the service and feeling of trust were outstanding. When it's time for my next car, 'l absolutely be buying it from Ralph and this team! Highly recommend!

I came to this dealership specifically because of my friend, Savannah Kellenberger, and I'm so glad I did! From the moment I walked in, I was welcomed into what truly felt like a family-life dealership. Even as an out-of-state resident, the service and feeling of trust were outstanding. When it's time for my next car, 'l absolutely be buying it from Ralph and this team! Highly recommend!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Ralph Honda has always provided top notch service. My experience with sales, routine service and the body shop have been excellent. Chuck McGarry, body shop manager, went above and beyond when I recently needed repairs due to my CR-V being struck by a hit and run driver. Needless to say I am a loyal Ralph Honda customer.

Ralph Honda has always provided top notch service. My experience with sales, routine service and the body shop have been excellent. Chuck McGarry, body shop manager, went above and beyond when I recently needed repairs due to my CR-V being struck by a hit and run driver. Needless to say I am a loyal Ralph Honda customer.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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