Skip to main content

Ralph Honda

(1,020 reviews)
Visit Ralph Honda
Sales hours:
Service hours:
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–8:00pm 7:00am–8:00pm
Wednesday 9:00am–8:00pm 7:00am–8:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (585) 645-0620 (585) 645-0620
Used (585) 486-2348 (585) 486-2348
Service (585) 645-0632 (585) 645-0632

Reviews

(1,020 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ralph Honda from DealerRater.

Want to share your experience with this dealership?

Write a review

I was receiving an alert regarding the Air Bag restraint

I was receiving an alert regarding the Air Bag restraint system on my 2016 Honda Accord. Ralph Honda could not schedule me for service that day but arranged to have me bring my car in immediately to run computer codes to determine the problem. It was found that the sensor for my restraint system was failing. They needed to order that replacement part and arranged an appointment convenient to my schedule to make the replacement. Each of the two service personnel I met on both occasions were thoughtful, pleasant, and very efficient men who fully informed me of cost, appointment duration, and made the entire experience very comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was only in for a NYS inspection.

I was only in for a NYS inspection. The service adviser was friendly an efficient. I was not it the door in a timely manor. An overall great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Trust and confidence in Ralph Honda’s service department.

Trust and confidence in Ralph Honda’s service department. Great team of workers. Go-go Ralph Honda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The salesperson that helped us get a CRV was a one Grace

The salesperson that helped us get a CRV was a one Grace Lechner, who was our salesperson for the last time we purchased a Honda at that same dealership. Now, I can 't really compare Ms. Lechner to other salespeople, because by now I don't remember any, but I can tell you one thing for sure: In dealing with Grace, it makes you wish you had enough money to buy ANOTHER vehicle, just as an excuse to get the service and attention that she provides! ( Unfortunately we don't have that kind of money) Terry

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I went in today for safety inspection and an oil change,

I went in today for safety inspection and an oil change, great customer as I’ve come to expect from Ralph Honda. Thank you Sal!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Good service, helpful and accomodating workers.

Good service, helpful and accomodating workers. Comfortable waiting room. Very clean restrooms. Easy to make appointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Employees are always courteous and friendly.

Employees are always courteous and friendly. Nice facility. Will continue to take my Honda to this dealer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Knowledgable, courteous.

Knowledgable, courteous. They washed my car. On time. Flexible. Clean. Customer service and gollow thru is excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

It was a grate service they did it right and quick

It was a grate service they did it right and quick service I love it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Love my Honda’s!

Love my Honda’s! Have purchased my last 3 cars from Ralph and the last 2 with Grace Lechner. She is wonderful to deal with! It is also comforting to know I will get good, honest service when I take my car in. From the front desk to the service people, to me, it is the place to go.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.