Skip to main content

Bull Valley Ford

(284 reviews)
Visit Bull Valley Ford
Sales hours: 9:00am to 7:00pm
Service hours: 6:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 6:00am–6:00pm
Tuesday 9:00am–7:00pm 6:00am–6:00pm
Wednesday 9:00am–7:00pm 6:00am–6:00pm
Thursday 9:00am–7:00pm 6:00am–6:00pm
Friday 9:00am–7:00pm 6:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
New (815) 345-2293 (815) 345-2293
Used (815) 527-0327 (815) 527-0327
Service (815) 701-9667 (815) 701-9667

Reviews

(284 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bull Valley Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

From very beginning to very end, this dealership was...

From very beginning to very end, this dealership was nothing short of perfect. Tyler was incredibly helpful and kind, and that made working through the process incredibly easy. I cannot recall the name of the finance guy, but whoever it was on the night of July 6th was just as incredible as Tyler. Overall everyone was great and the process was painless. Highly recommended!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Mike Hanson talked to me when I first looked at the lot...

Mike Hanson talked to me when I first looked at the lot and we talked on the phone about my needs and we set a appointment to look at different vehicles till we narrowed down what I really wanted and he helped me through the whole buying process and even helped me get the new ranger home after the purchase! The finance guy was a great guy to work with also

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Rudest staff ever

Paulie Rapier Is very rude and treats customers like crap. Do not buy a car from them if you don’t want to be treated poorly or get the run around.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

I cannot say enough about my experience with Andrew. He...

I cannot say enough about my experience with Andrew. He is a great listener. He understood my needs. Most of all, he was patient and kind. I'll be back for that retirement Shelby GT when I'm ready and I hope Andew is there to be my salesperson.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Good car buying experience

My wife and I bought a new Expedition. We worked with Andrew who did an excellent job in explaining and showing all the car features and how they work. He was very patient throughout the entire process. He was never pushy and was always very professional.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No

The Best Ford Dealership

The best ford dealership bought a used Ford Flex our salesman Tyler was awesome and James the Finance guy was not pushy at all went over all the options and let me decide what was best for me other dealerships that I went to were very pushy but not Bull Valley Ford great job guys and keep it up

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No

Not happy

I would rather not go thru the experience-wasted my time and money.I am not interested in ever going back to this dealer again.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Most Helpful People

We have been dealing with this dealership for many years, and this most recent experience is a perfect example of why. Tyler listened to what I wanted, and went out of his way to make sure that we received it. He is nice, helpful, and knows what he is talking about. He is very knowledgeable on the product, and was able to answer every question I had. James in finance really went the extra mile to get us a payment we could afford, I really cannot say enough good things about all of his help. I would not hesitate to send any of my family or friends to Bull Valley Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Best Car Buying Experience

We have been working with this dealership for the last several years because of their pleasant, personable and knowledgeable staff. They work hard to earn your business and to maintain repeat as well. From sales to service and pricing, you can’t beat Bull Valley Ford. Highly recommend,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

No Hassles......

Pellumb allowed myself to try three different models. No pressure, no hassle. Very knowledgeable on the product line. Very easy and pleasant to talk and to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.