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Bill Kay Chevrolet

(2,520 reviews)
Visit Bill Kay Chevrolet
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2017 consumer dealer award
View 3 awards
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 526-1306 (888) 526-1306
Used (888) 526-1333 (888) 526-1333
Service (877) 508-1821 (877) 508-1821

Reviews

(2,520 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Kay Chevrolet from DealerRater.

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Buick Service - Mark Bowling Excellent!

Mark Bowling delivered "5-star" service and informed me every step of the way on my car problem and repair. Very professional and spent the time needed so i can make an informed decision. However, the lack of professionalism by your cashiers is very disappointing. My cashier conducted a personal phone call/conversation during the entire billing transaction. Never greeted me with a smile and just spoke the entire to the person on the phone never once looking-up and recognizing me. Disinterested and unprofessional and not the first time I have experienced this level of service by your cashiers. Not a great way to close the sale. Marks service skills and your repair teams skill is what keeps me returning! My suggestion - replace the cashier!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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New Car Purchase

Jose and 2 of his trainees assisted me in getting exactly what I came for. I knew exactly what price I wanted and I didn't want to waste anyone's time. They were very easy to work with, understanding, and I was out of lot in my new car very fast! Great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Great service, clean facility, knowledgable staff

Excellent communication and service from the service staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Joshua Martinez and Eric P!!!!

On Saturday Nov.21, 2015 myself and my family came into the dealership looking to possibly purchase a new car. The ENTIRE process was smooth and quick. Josh and Eric were so professional. In between the jokes and laughs business was great. The laughs and jokes were definitely needed and appreciated. Thanks guys, We love the new car!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great service, professional personnel.

It was easy to make an appointment for my annual corvette oil change. Jason scheduled it working me into a narrow window of my available time slots. Service writer Rachael greeted me and got my car into a corvette technician immediately. She let me know how work was progressing and arranged to have the vehicle hand-washed at no extra charge. The car was finished in the estimated time and looked great. Always a great experience at Bill Kay. Mark's leadership in service sets a good tone for others who work there. Great job, E. Olson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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GOOD SERVICE & KNOWLEDGEABLE MAINTENANCE ADVISE

I brought my vehicle in for maintenance I service. I was happy with service. Was happy with the knowledgeable maintenance advise.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very Professional and Friendly Staff

Purchased a vehicle from Bill Kay Corvettes and Classics down the road, but did the paperwork through Bill Kay Chevrolet. John Forkal is a great salesman, but more importantly a great person; he went out of his way for me the whole way through the buying process and made it a great experience. Joe K. was a pleasure to do business with also. Really, the whole dealership was filled with friendly people and it had a really relaxed atmosphere. I would highly recommend these dealerships to anyone (even if I bought a Ford. Hah!).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Recent New Car Purchase at Bill Kay Ford in Lisle IL

Great place to buy or lease a new car. Tom Murphy, may sales associate was awesome, and made the leasing process very quick and easy, and I was able to find exactly what I was looking for. Although the dealership did not initially have the car, he took the time to look in the area for the car I wanted, and even went and picked it up, and drove it to dealership. Will always go to Bill Kay in Lisle, to lease cars, and I also, take my car to the service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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A great experience

This was a great dealership. I had stopped by a couple of other Chevy dealers and they didn't have when I was looking for. I received great service, very clean dealership and nice people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very professional salesperson"

I purchased a new car, Justyn was my sales specialist . Justyn was very courteous and knowledgable. Service was awesome, and I was not in the dealership all day like most dealerships have you. The financing gentleman Joe made the last part quick and easy. Thank you,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.