Skip to main content

Meet Jesus (Chuy) Serna

Jesus (Chuy) Serna headshot
Sales
(41 reviews)

Contact seller

Select a Salesperson (optional)

Send message

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

Industry experience 5 years
Dealership experience 3 years

Love being able to help my customers find the right vehicle. I focus on your needs and wants so that you are completely satisfied with your purchase. I am very easy and outgoing and make the process as comfortable and pleasant as possible.

Reviews

Very helpful, extremely courteous my first car leasing

Very helpful, extremely courteous my first car leasing experience was a wonderful one. Didn’t take nearly as long as I would’ve expected

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The staff was very kind and knowledgeable on the

The staff was very kind and knowledgeable on the Chevrolet line of Products. I would use this dealer again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very professional and honest experience for me to go

Very professional and honest experience for me to go through with Roger. I’ll refer friends & family to Roger and Bill Kay Chevrolet

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I would like to thank Jesus and the entire staff at bill

I would like to thank Jesus and the entire staff at bill kay Chevrolet for a unbelievable experience with my purchase of the 2016 KIA Sorento chuey was extremely helpful with making sure that I received a great deal on SUV and I think I have found my new car salesman

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

This experience was beneficial for both sides.

This experience was beneficial for both sides. They took care of the little things I didn’t like to make a better experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I want to say a bit our experience with Jesus "Chuy"

I want to say a bit our experience with Jesus "Chuy" Serna. In short, the experience was wonderful! From the time we were first greeted by him, as we were about to enter the showroom, he was personable and very eager to help. We discussed what we might be interested in for an electric vehicle. He described in significant detail about the Bolt which we had been interested in, and that there was a 3 to 4 month waiting time after ordering. We told him the features we might like, what our trade-in was, and that we would give it some serious thought. He also told us about the tax benefits that purchasing the vehicle would give us, and that there was a substantial monetary benefit for installing a home charging port. We were a bit overwhelmed by the flow of information as Jesus was ready for all of our questions. Several days later he called us and told us that a vehicle similar to what we had described was being returned to the dealership by a customer who wanted to upgrade. Naturally we went to see the vehicle which was nearly perfect for our needs. In short, we liked it well enough that we completed the transaction. We are more than pleased! I cannot emphasize enough how accommodating and helpful Jesus was to us! We have never had as rewarding an experience with a vehicle as we had with this purchase, thanks to Jesus. I would not hesitate to recommend Jesus to any of my friends or family seeking a vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Jesus was super helpful and friendly.

Jesus was super helpful and friendly. He made me feel very comfortable in what is usually a stressful situation when making a purchase like this.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Jesus was super helpful and friendly. He made me feel very comfortable in what is usually a stressful situation when making a purchase like this.

Jesus & Tony were really patient with myself and my

Jesus & Tony were really patient with myself and my brother in law and helped me with getting the best deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Pleasant service, high-quality and fast registration,

Pleasant service, high-quality and fast registration, polite attitude to customers, a large assortment of cars, very satisfied with the choice and recommendation

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

COLIN ,OUR SALESMAN WAS EXTREMELY KNOWLEDGEABLE, HELPFUL,

COLIN ,OUR SALESMAN WAS EXTREMELY KNOWLEDGEABLE, HELPFUL, AND RESPECTFUL!!!!! MR. LOPEZ WAS ALSO VERY HELPFUL!!!! A GREAT DEALER!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.