Reviews
Laurel Toyota of Johnstown Pa.
Laurel Toyota of Johnstown Pa. Service crew did their usual bang up job. In around 25 years of Toyotas, we have never had an issue with one of them. Just normal, routine service. Too bad I can’t say the same of Subaru. Based on my experiences, Subaru and the rest simply don’t come close to Toyota and Honda reliability. Might cost a little more initially, but in the long run, Toyos and Hondas are much cheaper and infinitely more reliable. Jim W
Laurel Toyota of Johnstown Pa.
Laurel Toyota of Johnstown Pa. Service crew did their usual bang up job. In around 25 years of Toyotas, we have never had an issue with one of them. Just normal, routine service. Too bad I can’t say the same of Subaru. Based on my experiences, Subaru and the rest simply don’t come close to Toyota and Honda reliability. Might cost a little more initially, but in the long run, Toyos and Hondas are much cheaper and infinitely more reliable. Jim W
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lots of good people working at this dealership, but the
Lots of good people working at this dealership, but the service wait time has been a pain. If they didn't always have hot coffee and fresh donuts, we would probably find another place for service. 😂
Lots of good people working at this dealership, but the
Lots of good people working at this dealership, but the service wait time has been a pain. If they didn't always have hot coffee and fresh donuts, we would probably find another place for service. 😂
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The Sales & Finance team were a dynamic duo.
The Sales & Finance team were a dynamic duo. The non-pressure, straight forward sales process was a refreshing change from other competing Toyota dealerships. Looks like I’m headed to Johnstown for my next Toyota purchase! Great job!
The Sales & Finance team were a dynamic duo.
The Sales & Finance team were a dynamic duo. The non-pressure, straight forward sales process was a refreshing change from other competing Toyota dealerships. Looks like I’m headed to Johnstown for my next Toyota purchase! Great job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great customer service and service provided.
Great customer service and service provided. Number one dealership for me. I always come back.
Great customer service and service provided.
Great customer service and service provided. Number one dealership for me. I always come back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The service was excellent, very timely and prompt.
The service was excellent, very timely and prompt. I have been dealing with Laurel Toyota for roughly the past 10 years and I have found their service to Be very good.
The service was excellent, very timely and prompt.
The service was excellent, very timely and prompt. I have been dealing with Laurel Toyota for roughly the past 10 years and I have found their service to Be very good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service department very fast and friendly service
Great service department very fast and friendly service dependable & they wash your car for you after your service has been completed. Thank you !
Great service department very fast and friendly service
Great service department very fast and friendly service dependable & they wash your car for you after your service has been completed. Thank you !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent customer service from Scott Long!
Excellent customer service from Scott Long! He was quick to respond and very helpful with all my questions. Highly recommended!
Excellent customer service from Scott Long!
Excellent customer service from Scott Long! He was quick to respond and very helpful with all my questions. Highly recommended!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service and friendly, helpful staff.
Great service and friendly, helpful staff. I've never had a bad experience here. I would recommend them to others.
Great service and friendly, helpful staff.
Great service and friendly, helpful staff. I've never had a bad experience here. I would recommend them to others.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
As usual, flawless experience.
As usual, flawless experience. Had two cups of coffee, worked on my laptop on free wireless while I waited, and then received a clean car at the end of the service. Nick
As usual, flawless experience.
As usual, flawless experience. Had two cups of coffee, worked on my laptop on free wireless while I waited, and then received a clean car at the end of the service. Nick
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I purchased a new Toyota with the help of salesman Joe
I purchased a new Toyota with the help of salesman Joe Dodson. Everyone was friendly and helpful. I would recommend buying your car here. Joe took time to explain the features on the car. He followed up after the sale. Not having any problems. Everything is working as it should. This is my first Toyota.
I purchased a new Toyota with the help of salesman Joe
I purchased a new Toyota with the help of salesman Joe Dodson. Everyone was friendly and helpful. I would recommend buying your car here. Joe took time to explain the features on the car. He followed up after the sale. Not having any problems. Everything is working as it should. This is my first Toyota.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
