Reviews
Excellent service
Excellent service. Courteous staff. Prompt service. Everything you expect from Acura. Definitely recommend Phil Smith Acura for servicing your Acura vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We cannot thank you enough for your wonderful review and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Amazing Experience
Chris K and the rest of the staff were incredibly professional and prompt. Amazing experience leasing a car there. Highly recommend this dealership if you're looking for an Acura.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Job Well Done
Job well done! Car was returned washed and vacuumed which was unexpected - a nice touch. I have always received great service from Phil Smith Acura.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Adrian , we are glad to hear you enjoyed your recent visit to our service department. At Phil Smith Acura we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Beat dealership in South Florida
I purchased this car for my son who is 21 and it was a fantastic entrée into the Acura family! Out sales person was excellent - however it was Phil from Philly - the GM - who made all the difference. Phil gave me the low bottom line price right away which I had asked for upfront. I have purchased cars from this dealership in the past - in fact three of them now. every experience has been extremely good. as for the product itself the car speaks for itself It is simply beautiful. My last one lasted many years and could have kept going if I had wanted to. I also thought my trade-in value from Phil on my last one was very generous as well. I nightly recommend anyone in the new car market to go to this dealership - and in particular - to introduce themselves to Phil and these fine people
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We cannot thank you enough for your wonderful review and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Great Service
the people and atmosphere was great. the facility was nice and very covid friendly. I arrived early to my appointment and was helped right away.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
2022 MDX Purchase
My salesperson was knowledgeable and helpful throughout the process and the finance team was also great to work with. I highly recommend this dealership and it was a great overall buying experience.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Great service
Phil Smith Acura Representative, Anthony, was very helpful and professional.This Acura dealership has always been helpful and willing to make each customer happy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
FAKE CONCERN
So I wrote a review concerning my experience with Phil Smith Acura. I received a can reply expressing interest in learning more about my experience. Guess what! I reached out and they didn't reply to voice mails or emails. They don't really care, just trying to present concern online
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We acknowledge your review and are currently looking into the events you've detailed.
Getting the job done
Chris K. was good to me. He worked with me to insure I had all the proper documentation. He had everything prepared for me the following day!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100
Service
Bad service I would never used their service again The service advisor was extremely rude didn’t wanna listen to what I have to say that I always service my car at Acura Pembroke Pines the most I’ve ever paid for oil changes $49
- Customer service 1.0
- Buying process 1.0
- Quality of repair 2.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your recent experience at Phil Smith Acura. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Charlie Myers General Manager charliem@philsmithacura.com (954) 785-7100