Reviews
Ed Morse Bayview Cadillac
Service dept. TOM is the greatest. so glad I found him. He has taken care of 3 of our cars. He indeed cares for his customer and what your mechanics do for the customer. He explains repairs so that you understand.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for sharing your quality experiences with Tom. We appreciate your business and hope to see you again soon! Ed Morse Corporate Offices
Ed Morse Cadillac Purchase.
The customer service is excellent. Daniel my sales manager is the best. He's very friendly, very detailed with his sales experience. He is truly the reason why we shop Bayview Cadillac. So helpful. Takes his time, very patient. Listens to what you need.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for sharing your quality experience with Daniel. We appreciate your business and hope to see you again soon! Ed Morse Corporate Offices
I was impressed with Mark our salesperson. There was no...
I was impressed with Mark our salesperson. There was no pressure. I felt like he was a partner to help us find the right car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing your quality experience with Mark. We appreciate your business and hope to see you again soon! Ed Morse Corporate Offices
Great experience
Porter did a great job and I was done in time to make my conference call. Much appreciated. I base my car purchases as much on service as I do price and my next Cadillac will be from Ed Morse.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your excellent experience with Porter! We are so happy he could help make your experience a breeze. Should you need anything, please don't hesitate to reach out. Ed Morse Corporate Offices
Great Service
The service department team is very helpful and everyone is very accommodating. It is the only dealership I will have service my Cadillac.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are so pleased to hear about your great service experience at our dealership, Renee. If there is anything further we can do to assist you, please let us know! Ed Morse Corporate Offices
Battery Replacement.
In and out quickly. Just a new battery, but it is a Corvette, They place it in a difficult location.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Daniel, thank you for taking the time to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced. Please let us know if there is anything further we can do to serve you! Ed Morse Corporate Offices
Very bad experience. Readers digest version. Tried to...
Very bad experience. Readers digest version. Tried to purchase an Escalade. After a lot of back and forth - my wife sat in the lobby for 1.5 hours while they sold the car out from underneath us. The sales person apologized, but it was a complete joke. Typical dealership with high demand that treated us like crap. They could have tried to make it right.......Profits over customers service.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Jon, we regret to hear that you had a negative experience with us. This is not the culture that we promote here at Ed Morse Bayview Cadillac and we take that very seriously. In an effort to work towards a resolution, we would appreciate a chance to speak with you. If you are willing, please reach out to our Sales Manager, Anthony Lanzaro, via email at AnthonyLanzaro@edmorse.com to discuss this further. Thank you again for bringing this to our attention. Ed Morse Corporate Offices
I emailed your Gm and never received a response. You have a telephone. Feel free to use it. Your sales rep has my #
Great service
My service representative Tom was fantastic. He made my experience smooth and he was very accommodating. I was extremely impressed with his service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are pleased to hear of your great experience with Leslie! Thanks for taking the time to share it with us. Ed Morse Corporate Offices
Great expereince working with this dealership. Cody,...
Great expereince working with this dealership. Cody, sales manager, and Gregory, salesperson, were excellent and very professional. Great to work with. Would stronly reccomend this dealership to others.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wow, that is what we love to hear! We are so pleased that our team could help make your experience a breeze. We appreciate your business and look forward to your next visit. Ed Morse Corporate Offices
Great people skills...works hard to make the deal..let’s...
Great people skills...works hard to make the deal..let’s you know what he can and can’t do..honest..I’d work with him anytime..and be comfortable referring customers to him
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future. Ed Morse Corporate Offices