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Allegheny Toyota

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (86 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (86 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Allegheny Toyota from DealerRater.

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Service

Got me right in for an oil change, had to change my day and they helped me out and got it switched.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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anna donato

we have been purchasing Toyotas at this dealership since the early 80's..we now own 4 different Toyotas and all white..we love Toyotas!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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new car buying.

We always feel well taken care of at Allegheny Toyota. We have been buying cars there for 20 years with no problems.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best all around

The pick up and drop off service is priceless as people are so busy and unable to help with transportation. It makes it easier to have services done at allegheny over other garages.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Holly, thank you for this terrific review and for choosing us for your vehicle's service needs. We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our guests leave completely satisfied with the work performed on their vehicle. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Heather Adams, Internet Manager

Great service. competitive prices

How knowledgeable and friendly the financial and salesman were. Made us feel confident in the choice of vehicle we chose. The sales guy went above and beyond for us. Just happy with the whole experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jewel, your review truly made our day! At Allegheny Toyota, we love going above and beyond to take care of our customers' automotive needs. We are honored to have earned your satisfaction and trust. We look forward to ensuring that you enjoy your car for many years to come. Sincerely, Ryan O'Neil - Sales Consultant

Great 10,000 check up

It was a simple visit. I called to make the appointment when I showed up they were friendly and ready for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Christine, thank you for making our day with this 5-star review. We want to make sure that every customer feels comfortable and happy with our service, so we are glad to know you drove away with this feeling. Please let us know if you have any further automotive needs. Sincerely, Ryan O'Neil - Sales Consultant

Repair

Very professional and personnel, I haven't felt like just a number waiting in line. They cleaned the vehicle after the repair which I appreciated very much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Your words mean so much to us here at Allegheny Toyota. Our priority is for all of our customers to leave with a smile. We are glad to have been able to help you with your service and repair needs. If you have any questions or concerns at all, please do not hesitate to contact us. Sincerely, Ryan O'Neil - Sales Consultant

Friendly, knowledgeable and efficient.

The staff was friendly, and knowledgeable. My appointment was on schedule, ( if not early) and I was in and out in very little time.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for taking the time to give us positive feedback regarding your experience at our dealership. We make every effort to provide the very best customer service possible, so hearing from our customers that we have succeeded in this endeavor is always gratifying. We hope that you will share your experience with friends and family. Sincerely, Ryan O'Neil - Sales Consultant

Very nice service personnel.

The gentleman at the service desk was a refreshing help, the old one you used, had dark hair, mid 30's or so, he was not helpful or personable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Dennis, we are sorry to hear that not everything during your last visit met up with your expectations. Our highest priority is customer service, so it is disappointing to hear that you were not 100 percent satisfied. Please feel free to contact us if you would like to discuss this in more detail. We hope to work with you again soon. Sincerely, Ryan O'Neil - Sales Consultant

Best Dealership Hands down

Chris Schill went above and beyond for me. He spent an hour making sure that my car seat would work in my new Tundra; this type of effort did not go unnoticed! Ryan was very awesome to work with the paperwork. He was very patient and answered all my questions. There will be lots of vehicles in my future from Allegheny. Chris will get all of my business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the great feedback, Ryan. I am happy to hear that our team was able to help you. We like to go above and beyond for our customers. Congratulations on your new car, we truly hope you enjoy it. If there is anything else we can do for you, feel free to stop by. We look forward to seeing you again soon! Sincerely, Ryan ONeil - Sales Consultant