Bianchi Honda

Congrats on your new Pilot, Lydia! Scot and the team will be delighted to hear you enjoyed a pleasant and efficient experience with us. Please let us know if we can help you with anything else. Thank you for being part of the Bianchi Honda family!

Congrats on your new Honda, Ray and Judy! Your satisfaction's our top priority, so we're happy you enjoyed another top-notch experience with us. Please let us know if we can help you with anything else. Thank you for being part of the Bianchi Honda family!

Congratulations on your new CR-V, Lisa! We will be sure to share your praises with the team. If you need assistance with anything else, please do not hesitate to ask. Thank you for being part of the Bianchi Honda family! 💙

Congratulations on your new Honda, Marlina! It's wonderful to hear that you have enjoyed nothing but the best experiences with us for all your sales and service needs. We will be sure to commend the team on always taking excellent care of you. If there's anything else we can assist you with, please let us know. We look forward to many more years with you as part of the Bianchi Honda family! 💙

Congrats on your new Honda! We're glad you were well taken care of and are happy with your purchase, especially with the commute you had to make. If you need assistance with anything else, please don't hesitate to ask. Thank you for choosing Bianchi Honda!

Hi Donald, thank you for the feedback. We’re glad you still hold us in high regard, and we certainly appreciate the opportunity to address your concerns. According to the invoice on your initial visit in September 2025, the crush washers were listed at $6.67 and $1.39 a piece respectively, and we provided a 15% discount on each part (including the transmission and rear differential fluids). The cost of the washers on this first invoice totaled to $12.52. Exactly two weeks later in October 2025, for your follow-up visit, the invoice reads as each washer being listed at $1.67 and $1.42 respectively, and we provided a 10% discount on them. This brought the total of the washers on the second invoice to $2.78. You mentioned three washers, however, and the second invoice only lists a quantity of two. We found another invoice from the same visit for a 10mm gasket, which was listed for $6.35. We provided a 20% discount on the gasket to bring its total to $5.08. The costs of the washers, gasket, and another bottle of transmission fluid for the second visit came to a total of $20.78 before tax. Parts pricing is largely dictated by corporate Honda and updated on a monthly basis, so we are unable to determine whether the cost of a specific part will increase or decrease. In this instance, the price of crush washers actually went down, so you saved $9.74 on them (or $4.66 if you include the gasket) during your second visit compared to your first. That said, the discounts we provided to you on both visits were simply our way of thanking you for being a preferred customer. Not only do we strive to be honest and transparent with all of our customers, but we have a strict policy against any form of discrimination or bias. We are committed to maintaining an inclusive and respectful environment, so please be assured that your physical appearance had no influence on the quotes provided to you. Your business is truly valued, and your feedback is important to us. If you have any other questions or concerns, please feel free to reach out to our Parts Manager, Ted Bowen, for further assistance. Thank you.

Congratulations on your new CR-V, Brynn! Steve will be delighted hear that you felt fully accommodated and are happy with your purchase. We're sure you're going to have so many wonderful adventures with Pearl. If there's anything else we can assist you with, please do not hesitate to reach out. Thank you for being part of the Bianchi Honda family!

Congratulations on your new Honda, Joe! It's awesome to hear we provided a personable and high-quality level of service for you. We will be sure to commend Corey on taking excellent care of you and ensuring your satisfaction with your purchase. If there's anything else we can help you with, please do not hesitate to ask. Thank you for being part of the Bianchi Honda family!

Congrats on your new Honda! We'll be sure to share your praises with the team. Thank you for being part of the Bianchi Honda family!

Congratulations on your new Honda! It's wonderful to hear you relied us on for both your sales and service needs. We value your business and look forward to seeing you again. Thank you for choosing Bianchi Honda!