Reviews
My Service Advisor was Frank Santilli. He was EXCELLENT!
I made an appointment for a Recall notice. I also requested an oil change with full synthetic oil. Additionally, Mr. Santilli suggested a tire rotation at this time as well, which I agreed. He advised me of the time it would take to complete the job. He personally, escorted me to the shuttle pick up lobby and explained how I would be contacted for my shuttle ride home. Incidentally, Rick, my driver was also very professional and an excellent driver. I don't think anything could have been better concerning my experience with Schumacher Dodge. Following my repairs / service appointment I had a short visit with Christian Palmer who originally sold me my Ram Limited 1500. I showed him some minor damage that I received following a "fender bender". He personally introduced me to Thomas Clark, One Perfect Touch Mobile Paint Repair on your property. Following his inspection and a bid, I made an appointment to have his company repairs the damages. What a great group of professional you have at Schumacher! A breath of fresh air considering experiences I have had with other dealerships in the area.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to provide this fantastic 5-star review and comments. It is very nice to hear that your entire experience from start to finish was an excellent one with each out of team members, which is most definitely what we strive for! If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
Amazing
He was so helpful, honest and made the experience easy. I would greatly recommend anyone looking for a great car buying experience stop by at Schmacher.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to provide this excellent 5-star review for Schumacher Auto. We appreciate your business and hope to see you again soon. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
Purchasing a new vehicle
It has been an amazing experience with my salesman Craig. He got me the best deal and knew exactly what I wanted & what my budget was. I left with my brand new challenger ! Great service in here made me feel like home. Good company highly recommend it ! Left with a new friend Craig Sabarese.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Maria, thank you for taking the time to provide this excellent review. I am glad that you had a great experience with with Craig in the sales department, who is truly an asset to our team. Welcome to the family and we hope to see you again soon. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
Salesman that understand their customer base
Bought a pre owned gen 2 charger rt. Carlos was very helpful throughout the whole process. His communication was top notch, even calling me back on his day off! Carlos recognized what I was looking for as a customer also. He was honest in his description of the car on the phone before seeing it in person. A+
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Chris, thank you for taking the time to offer your 5-star rating and comments. It is so nice to hear that Carlos was so helpful and had great communication during your sales experience! Welcome to the family and we look forward to seeing you again soon. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
Great experience
This was by far the most enjoyable car buying experience of my life. Carlos was a pleasure to work with, had execellent product knowledge and bent over backwards to make this transaction flow as smoothly as possible. Ditto with Tyler in the finance department. I highly recommend Carlos for your next car buying experience. Patrick Fitzgerald
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to provide your great experience with us. We appreciate all recommendations and look forward to seeing you again very soon! If we can assist you further, please feel free to reach out. Cortnie Aponte, Customer Experience Representative 561-656-5003
used cars sales sucks
there they tell you one thing they give you an advertisement on a vehicle when you go there they pay you below cost bad bad
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for taking the time to offer your feedback. We appreciate you. The situation you describe does not align with our customer service goals here at Schumacher Auto and I certainly apologize if that was your experience. If there is anything I can help you resolve, please reach out to me directly. Cortnie Aponte, Customer Experience Representative 561-656-5003
This is how car buying should be.
Went in last night to check.out a used 2017 MKZ hybrid I saw on their website. Met Edwin and Carlos and they greeted me warmly and got the car. One drive and I was in love with it. Of course we negotiated but it was done with respect and no common sales talk. We made a deal and the finance manager Tyler was professional and friendly. From beginning to.end a no hassle purchase. Only downside it took too long to complete but that was not a dealbreaker. Highly recommend this dealership and Edwin and Carlos of course.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to provide your best car buying experience with us. We are pleased to hear that you had such great customer service and care from the whole team, which is what we strive for! Welcome to the family and we look forward to seeing you soon. If we can assist you further, please feel free to reach out. Cortnie Aponte, Customer Experience Representative 561-656-5003
Routine service
This is the 3rd time we have had our regular maintenance and used the valet to pick up and drop off our vehicle very convenient and friendly .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to provide this 5-star rating and comments. We are very pleased to hear that your routine service visit was convenient and friendly with us at Schumacher Auto! We look forward to seeing you again soon. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
Great Service
I recently brought my Jeep Wrangler in for service to Charlie and he was friendly, efficient and got my job completed even before I was hoping he would. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Colleen, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great service experience at Schumacher Automotive with Charlie! We look forward to seeing you again soon. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003
Service
Got to tell you James was a great service tech honest and pleasant .Dealership is much better then the ones I used before. When it’s time for a new Jeep . I will go there
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Frank, thank you for taking the time to provide this excellent 5-star review for Schumacher Auto and James. We appreciate your business and hope to see you again soon. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003