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Antrim Way Honda

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (212 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (212 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Antrim Way Honda from DealerRater.

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I am seeing the perfect match of vehicle I wanted to own. As my husband and I rude the motorcycle by Antrimway Honda. We went inside, then test drive and the next thing I Know I have the CRV. The process was smooth and Ryan was very honest and supportive of us getting this vehicle. I am very satisfied from service to owning it. I AM HAPPY

I am seeing the perfect match of vehicle I wanted to own. As my husband and I rude the motorcycle by Antrimway Honda. We went inside, then test drive and the next thing I Know I have the CRV. The process was smooth and Ryan was very honest and supportive of us getting this vehicle. I am very satisfied from service to owning it. I AM HAPPY

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Love the vehicle i purchased by greencastle honda. It isnt a brand new car, but it looks like one . Gotca sweet deal and they took 2 older vehicles off my hands . Ryan and Tammy worked with me most , and i highly respect them

Love the vehicle i purchased by greencastle honda. It isnt a brand new car, but it looks like one . Gotca sweet deal and they took 2 older vehicles off my hands . Ryan and Tammy worked with me most , and i highly respect them

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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Jacob Gregory was extremely helpful and I am very satisfied with my purchase. He is someone with integrity and makes the purchasing process fast and easy. I would definitely recommend him to anyone looking to buy a car.

Jacob Gregory was extremely helpful and I am very satisfied with my purchase. He is someone with integrity and makes the purchasing process fast and easy. I would definitely recommend him to anyone looking to buy a car.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Best auto purchase experience ever. I am 70 years old.

Best auto purchase experience ever. I am 70 years old.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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Tom was a great salesperson, super nice and very helpful! Would definitely recommend!

Tom was a great salesperson, super nice and very helpful! Would definitely recommend!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Brittany, we are very happy to have provided you with such a positive experience!

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Smooth and easy process from start to finish. Received more than ever expected for my trade in.

Smooth and easy process from start to finish. Received more than ever expected for my trade in.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Gcgreg, we are very happy to have provided you with such a positive experience!

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When we purchased our 1st Honda from Antrim Way Honda, Tammy made it one of the best car buying experiences we ever had. We were so happy with the experience, we returned 4 months later and purchased a 2021 Honda Ridgeline. Without a doubt, a 5 star experience. Before we could make our 1st payment on the Ridgeline, we returned to have some accessories installed and had our overall experience shattered by the rude and unprofessional behavior of Brad the service scheduler. He spoke with a condescending tone and verbally brushed me off when I questioned him on when my vehicle would be started (I had an 8am appointment and at 8:30 my vehicle had still not been started when all others had) When we brought the problem to the service manager, his response was to falsely accuse me of using profanity at his employees, instead of investigating it himself by checking cameras and talking with other customers in the area, nothing was resolved. The owner stated that this had never happened before, which based on the reviews in cars.com and yelp, this behavior from Chad/Brad was quite common. The owner then offered that the manager was a 40 year employee, which told me that my complaint was falling on deaf ears. No one offered an apology, which was the only restitution we were looking for. Antrim Way Honda has a history of treating women poorly by the service department, an integral part of the buying experience. The part that establishes the long term relationship between dealer and buyer. Had I of known, I would have taken my business elsewhere.

When we purchased our 1st Honda from Antrim Way Honda, Tammy made it one of the best car buying experiences we ever had. We were so happy with the experience, we returned 4 months later and purchased a 2021 Honda Ridgeline. Without a doubt, a 5 star experience. Before we could make our 1st payment on the Ridgeline, we returned to have some accessories installed and had our overall experience shattered by the rude and unprofessional behavior of Brad the service scheduler. He spoke with a condescending tone and verbally brushed me off when I questioned him on when my vehicle would be started (I had an 8am appointment and at 8:30 my vehicle had still not been started when all others had) When we brought the problem to the service manager, his response was to falsely accuse me of using profanity at his employees, instead of investigating it himself by checking cameras and talking with other customers in the area, nothing was resolved. The owner stated that this had never happened before, which based on the reviews in cars.com and yelp, this behavior from Chad/Brad was quite common. The owner then offered that the manager was a 40 year employee, which told me that my complaint was falling on deaf ears. No one offered an apology, which was the only restitution we were looking for. Antrim Way Honda has a history of treating women poorly by the service department, an integral part of the buying experience. The part that establishes the long term relationship between dealer and buyer. Had I of known, I would have taken my business elsewhere.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
—
Quality of repair
2.0
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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When we purchased our 1st Honda from Antrim Way Honda, Tammy made it one of the best car buying experiences we ever had. We were so happy with the experience, we returned 4 months later and purchased a 2021 Honda Ridgeline. Without a doubt, a 5 star experience. Before we could make our 1st payment on the Ridgeline, we returned to have some accessories installed and had our overall experience shattered by the rude and unprofessional behavior of Brad the service scheduler. He spoke with a condescending tone and verbally brushed me off when I questioned him on when my vehicle would be started (I had an 8am appointment and at 8:30 my vehicle had still not been started when all others had) When we brought the problem to the service manager, his response was to falsely accuse me of using profanity at his employees, instead of investigating it himself by checking cameras and talking with other customers in the area, nothing was resolved. The owner stated that this had never happened before, which based on the reviews in cars.com and yelp, this behavior from Chad/Brad was quite common. The owner then offered that the manager was a 40 year employee, which told me that my complaint was falling on deaf ears. No one offered an apology, which was the only restitution we were looking for. Antrim Way Honda has a history of treating women poorly by the service department, an integral part of the buying experience. The part that establishes the long term relationship between dealer and buyer. Had I of known, I would have taken my business elsewhere.

When we purchased our 1st Honda from Antrim Way Honda, Tammy made it one of the best car buying experiences we ever had. We were so happy with the experience, we returned 4 months later and purchased a 2021 Honda Ridgeline. Without a doubt, a 5 star experience. Before we could make our 1st payment on the Ridgeline, we returned to have some accessories installed and had our overall experience shattered by the rude and unprofessional behavior of Brad the service scheduler. He spoke with a condescending tone and verbally brushed me off when I questioned him on when my vehicle would be started (I had an 8am appointment and at 8:30 my vehicle had still not been started when all others had) When we brought the problem to the service manager, his response was to falsely accuse me of using profanity at his employees, instead of investigating it himself by checking cameras and talking with other customers in the area, nothing was resolved. The owner stated that this had never happened before, which based on the reviews in cars.com and yelp, this behavior from Chad/Brad was quite common. The owner then offered that the manager was a 40 year employee, which told me that my complaint was falling on deaf ears. No one offered an apology, which was the only restitution we were looking for. Antrim Way Honda has a history of treating women poorly by the service department, an integral part of the buying experience. The part that establishes the long term relationship between dealer and buyer. Had I of known, I would have taken my business elsewhere.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
5.0
Quality of repair
3.0
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I love Antrim Way! Bought my 1st new car there in 2013 and it was a pleasant experience and they have provided excellent service ever since so I didn’t even think about going somewhere else when I was looking for a new car. I met with Tammy Moody who was very helpful and quick to respond to questions, took a test drive and a few days later drove off the lot with a new 2021 Honda CRV. Can’t wait to take it on a road trip!!

I love Antrim Way! Bought my 1st new car there in 2013 and it was a pleasant experience and they have provided excellent service ever since so I didn’t even think about going somewhere else when I was looking for a new car. I met with Tammy Moody who was very helpful and quick to respond to questions, took a test drive and a few days later drove off the lot with a new 2021 Honda CRV. Can’t wait to take it on a road trip!!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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My buying experience with them was flawless. They had the car advertised, it was in great shape and they accepted my trade for the amount promised via email. The only negative is that I had no follow up from my salesman.

My buying experience with them was flawless. They had the car advertised, it was in great shape and they accepted my trade for the amount promised via email. The only negative is that I had no follow up from my salesman.

Rating breakdown (out of 5):
Customer service
4.0
Buying process
4.0
Quality of repair
4.0
Overall facilities
—
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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