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Lancaster Toyota

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,017 reviews)
Sales hours: 10:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 10:00am–6:00pm 8:00am–6:00pm
Tuesday 10:00am–6:00pm 8:00am–6:00pm
Wednesday 10:00am–6:00pm 8:00am–6:00pm
Thursday 10:00am–6:00pm 8:00am–6:00pm
Friday 10:00am–6:00pm 8:00am–6:00pm
Saturday 10:00am–3:00pm 8:00am–3:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,017 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lancaster Toyota from DealerRater.

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D and M

Joe McGroarty is an outstanding salesperson. He spent many hours helping us to clarify what our needs were and what we wanted. He located our top choice in colors (interior and exterior) for our new Prius V and helped us get a great deal. Joe is currently the top salesperson we've seen out there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you very much for sharing the details of your experience with our dealership. We strive to treat all of our customers with the same respect and courtesy that you described in your review. I am happy to hear that we are one step closer towards our goal of 100% customer satisfaction. Also, congratulations on the purchase of your new Prius V, I hope you continue to enjoy the vehicle for years to come. I passed your kind words on to Joe, and he told me to let you know that if you need anything else at all, please let him know! Thanks again, hope to see you again sometime in the future. Sincerely, Deb Bock | Internet Sales Manager

Thank you

Very helpful with buying my new car. Thank you so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you very much for the positive feedback! Congratulations on the purchase of your new car, I am very happy that we were able to be of assistance to you. If you need anything else just let us know! Thanks again for your business. Sincerely, Deb Bock | Internet Sales Manager

awesome

Judy took very good care of us. everything was smooth and easy. We got the best deal of anywhere.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Manny! Thanks for writing this great review for Judy! We're glad to hear you're happy with the deal you got on your new vehicle and that Judy was of assistance through your purchase process. We take customer service very seriously, and we love to get our customers the best deals possible. Enjoy your new vehicle and we hope to see you back soon! To stay in the loop with or dealership, be sure to check us out on Facebook and Twitter. Sincerely, Deb Bock | Internet Sales Manager

My 1st Toyota

Joe was very easy to work with. He found out what my needs were and found the right car for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Carolyn, thanks for writing a review for Joe! Customer service is our highest priority, and we are pleased to know that Joe took the time to listen to your needs and was of assistance in the search for you perfect car! Enjoy your new Toyota, and don't hesitate to let us know if there's anything else we can do for you. Be sure to check us out on Facebook and Twitter where we post exclusive deals and special updates going on at the dealership. Sincerely, Deb Bock | Internet Sales Manager

treated well

great to deal with. very helpful. will also buy my next car here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for sharing your experience with our dealership! We strive to offer our customers first class customer service, and we are pleased to hear that you enjoyed doing business with our staff. Don't hesitate to let us know if there's any way we can further assist you! We look forward to doing business with you in the future. Also, look us up on Facebook and Twitter where we post special updates and exclusive deals going on at the dealership. Sincerely, Deb Bock | Internet Sales Manager

2012 Mazda 3 3 5 Door

Very friendly staff, attentive to needs and wants in new car search without pressure. And a fair deal was struck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for writing this outstanding review for us! We aim to build long lasting customer relationships by listening to the needs of our customers in order to find them their perfect vehicle. We're glad to hear you're happy with the deal you got without feeling pressured. Thank you for your business, and we hope to see you back in the future! Be sure to check us out on Facebook and Twitter for promotions and updates from the dealership. Sincerely, Deb Bock | Internet Sales Manager

Mazda CX5

Loved the service and the way Craig went the extra mile to find the car I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Susan, thanks for taking the time to write a review for Craig! We strive to give all of our customers a first class customer service experience, and we're glad to hear that Craig lived up to our expectations. Enjoy your new Mazda, and please don't hesitate to contact us if there's anything else we can do for you. If you'd like to receive updates and promotions from the dealership, follow us on Facebook and Twitter. Sincerely, Deb Bock | Internet Sales Manager

2007 Toyota Camry Hybrid LE

Great guy and made it easy buying a car. Great guy and made it easy buying a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on the purchase of your new Camry! We're glad to hear your purchase process was simple and that our staff treated you with courtesy. We appreciate your business, and if there's anything else we can do for you feel free to let us know! Be sure to check us out on Facebook and Twitter for exclusive updates and promotions from the dealership. Sincerely, Deb Bock | Internet Sales Manager

2007 Toyota Camry LE

Salesman was very friendly and extremely accomodating. Management was very efficient. They agreed to the price I was willing to pay.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Rebecca! Thanks for the great feedback about our dealership! We're happy to hear that you are pleased with the deal you got on your new vehicle and that our staff gave you a great customer service experience. Enjoy your new Camry, and let us know if there is anything else we can do for you! Be sure to follow us on Facebook and Twitter for exclusive deals! Sincerely, Deb Bock | Internet Sales Manager

Purchase of Mazda 3

My wife and I were very pleased with our experience at LTM. Everything with smoothly. From the test drive through delivery, everything was fine.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on the purchase of your new Mazda 3! We're glad to hear that you had a pleasant experience doing business with us. Customer service is our highest priority, and we enjoy building lasting customer relationships by doing our best to provide honest and stress-free service. Enjoy your new vehicle, and don't hesitate to speak up if there's anything else we can do for you. Be sure to follow us on Facebook and Twitter for exclusive updates and deals. Sincerely, Deb Bock | Internet Sales Manager