Reviews
We just purchased a pre-owned 2024 Rav 4 at your Toyota
We just purchased a pre-owned 2024 Rav 4 at your Toyota dealership. We were extremely pleased with our knowledgeable salesman, Ian Neff. We had originally planned th look at Honda, Hundai, and a few others. Ian was so nice, polite, and absolutely no pressure. After speaking with him, we decided to not shop around but to take the car he had shown us. We would, without any reservation, recommend your dealership and Ian Neff. Thank you for the great service!!!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kristine Schon is absolutely amazing.
Kristine Schon is absolutely amazing. She is so kind and nice. You won't be disappointed if you go to see her to buy a car. She will work with you and get you the best deal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I purchased a 2025 Rav 4 and Mark Trimbole and staff were
I purchased a 2025 Rav 4 and Mark Trimbole and staff were very professional and efficient. They were a big help pairing my phone and explaining the system. This is THE second car I purchased from Aubrey and I would highly recommend them
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I purchased a 2024 Toyota Rav 4 hybrid, only one key
I purchased a 2024 Toyota Rav 4 hybrid, only one key could be found after 15 minutes, then lost again and had to wait another 20 minutes after purchase before I could drive it home. I drove back several days later and the 2nd key was unfounded and they had to order another one, I was unaware I couldn’t get it at that time. I was told by my salesman that this was a “cluster F!!’ and won’t be charged. So yet another trip awaits by me and my salesman’s words to get a F’n key.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Mark Trimboli is very professional, knowledgeable, and
Mark Trimboli is very professional, knowledgeable, and pleasant to deal with - no hassle. I really appreciated the tech lesson in the car with Joanna Newhard. I felt that the dealer gave me a good trade-in value and gair price for the new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I just bought my 5th highlander from Aubrey Alexander
I just bought my 5th highlander from Aubrey Alexander Toyota and am always impressed with them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience, Dave fantastic communicator.
Great experience, Dave fantastic communicator. My 3rd purchase from Aubrey. I don't buy elsewhere
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I had the pleasure of working with Kyle on a new vehicle.
I had the pleasure of working with Kyle on a new vehicle. Kyle was patient with me as I went through the decision process and maintained good communication. He made sure I got everything that I wanted and that I left the lot confidently. This was my first experience with Toyota, surely will not be my last.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jordan Gobert was amazing!
Jordan Gobert was amazing! I amusually a wreck of nerves in this situation, but Jordan kept me completely at ease. He had me at Aloha
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rick Alvarez is the best!
Rick Alvarez is the best! This was the best car-buying experience I’ve ever had. I typically dislike going to car dealerships because I feel like I‘m constantly being talked into things that I don’t want in a car, in order to spend more money. Rick Alvarez showed us options, but never once pressured us. He listed to us and even talked with us about his family. He’s an honorable human being and great at what he does. Aubrey Alexander is lucky to have him working for them. He’s a great guy. The entire staff at Aubrey Alexander was kind, accommodating, and made us feel like we made the right choice. I can honestly say, that we will most likely buy all of our cars from them from now on.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase