Reviews
Excellent service team, could not be happier with the
Excellent service team, could not be happier with the experience and quality of the work.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Here at Mercedes-Benz of Lehigh Valley, we always value and appreciate our customers' feedback. Thank you, Richard!
Excellent prompt service Could not be happier Ray was
Excellent prompt service Could not be happier Ray was more than helpful getting me a loner car and keeping me updated on my car
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Ray provided excellent service and kept you updated at Mercedes-Benz of Lehigh Valley, Paul. Thank you for sharing your experience, and we're glad we could assist with a loaner car!
I would like to express my appreciation to Liz and Sam
I would like to express my appreciation to Liz and Sam for their ability to connect with the customer and have a positive attitude. I’m truly impressed with how patient they were with me and their knowledge on everything. I’m satisfied with my purchase and will contact if I have any further questions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with Liz and Sam at Mercedes-Benz of Lehigh Valley! We're delighted to hear that their patience and expertise made a positive impact on your purchase. Enjoy your new vehicle, and feel free to reach out if you have any questions in the future!
Service team does a thorough and thoughtful inspection.
Service team does a thorough and thoughtful inspection. They gave me accurate estimates and timeliness. They offered me a laoner but I asked for an office to hold meetings. And they obliged. It was a great experience. We have purchased over 4 vehicles from this organization.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tom, we're delighted to hear that our service team at Mercedes-Benz of Lehigh Valley provided you with such a comprehensive and accommodating experience. Thank you for your continued trust in us over the years!
Always prompt, courteous and professional.
Always prompt, courteous and professional. Staffing is always helpful and knowledgeable about their products. Won't go anywhere else!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tony, we're delighted to hear that our team at Mercedes-Benz of Lehigh Valley has consistently provided you with excellent service. Thank you for your loyalty and kind words!
Excellent service.
Excellent service. Juan is a true professional! Very satisfied with the entire experience from start to finish
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Juan provided you with excellent service at Mercedes-Benz of Lehigh Valley. Thank you for sharing your satisfaction with us!
Juan and staff were very welcoming, professional,
Juan and staff were very welcoming, professional, personable, and new their products and services very well
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Derek and Rose, we're delighted to hear that Juan and the team at Mercedes-Benz of Lehigh Valley provided such a welcoming experience. Thank you for sharing your positive feedback!
Kind.
Kind. Courteous. Conscientious. Thorough. Great communication. Quick. Fixed issue with transmission. Definitely recommend. Definitely go back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that you had such a positive experience with our team at Mercedes-Benz of Lehigh Valley! Thank you for recommending us, and we're glad we could resolve the transmission issue efficiently. Looking forward to your next visit!
Very communicative and thorough.
Very communicative and thorough. Appreciate Rick staying in touch throughout my recent service visit in Lehigh street
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Rick provided excellent communication during your service visit at Mercedes-Benz of Lehigh Valley. Thank you for sharing your experience with us!
Always a good experience here for service.
Always a good experience here for service. Rick is wonderful- very knowledgeable and helpful. Explains everything and I trust him!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Virginia, we're delighted to hear that Rick has been providing you with knowledgeable and trustworthy service at Mercedes-Benz of Lehigh Valley. Thank you for sharing your positive experience!