Mercedes-Benz of Lehigh Valley

From the time I called to make an appointment, the costumer service representatives were very knowledgeable and friendly.

Great service. Everyone was so friendly and helpful. And the waiting area lounge is amazing. Fresh coffee and danishes while watching 3 tv's with different programs on.

Juan provided me with another excellent service experience on my 2012 350 Blutec SUV! Today he programmed my new I phone to Bluetooth in my car ? always receive that extra special service from Juan and his team. Thank you again for an excellent service experience!

I had valet service to my service appt at the Mercedes Benz of Lehigh valley. Upon the arrival of my car I received a call from Jonathan Sell to inform me that he received My car and he was going to be the person to service my car, and if I needed anything or have any questions that I could reach out to him and he would be happy to help me. He then text me every step to inform me what he was doing with the car and when the car was completed and in route back to me. Thank you so much Jonathan!

Stephen Colaiezzi was excellent.. he made the sale easy and efficient.. was never pushy and very patient.

Martinez is on point from product knowledge to delivering outstanding service. He will not disappoint you. Keep up the great work.

Service was great, and timely. Call center was not helpful and did not answer my questions.

Very good Service Dept with knowledgeable techs. Work done correctly & timely. Rick, Service Writer, listens & is responsive. Still have some non Service concerns to resolve.

I was Extremely pleased I would use them again.

Pleasure to work with both sales representatives. Fantastic experience, and very thorough in explaining the details of my car purchase!