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JM Lexus

(9,592 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm 9:00am–3:00pm
2024 state dealer award
View 12 awards
2024 state dealer award 2023 state dealer award 2015 national dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award

Reviews

(9,592 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JM Lexus from DealerRater.

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Least painful car experience ever!

Least painful car experience ever! No haggling, quick paperwork, low-key and thoroughly knowledgeable sales person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the JM Lexus team. Drive safely, and we hope to see you back again down the road!

From the moment I walked through the door at JM Lexus, I

From the moment I walked through the door at JM Lexus, I was treated with respect and professionalism. Eric was extremely efficient and knowledgeable. The JM experience was pleasurable and lives up to its outstanding reputation! Thank you Greg and Eric!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for your glowing review! We're thrilled Eric and Greg welcomed you with courteous and professional assistance that shaped an enjoyable experience. We hope to work with you again at JM Lexus!

The transaction was very fast and clear, I really

The transaction was very fast and clear, I really recommend this dealer specially M.r Sandley,it was a pleasure to know this gentleman👍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for supporting JM Lexus with your glowing review! Sandley will definitely appreciate the shout-out. We're grateful to have earned your confidence and hope to work with you again down the road!

I was greeted by a curtious representative who checked me

I was greeted by a curtious representative who checked me in until I was met by my agent

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for supporting JM Lexus with your 5-star review! We're so glad our team welcomed you with friendly assistance. We hope to work with you again down the road!

The service at JM Lexus is top notch.

The service at JM Lexus is top notch. Jim my service advisor is always very professional friendly and knowledgeable. I wouldn’t go anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your review is everything we hope to see, Sara Jane! We're thrilled to deliver outstanding service that's earned JM Lexus your confidence, and Jim will definitely be grateful for the shout-out. We love working with loyal customers like you. Thank you!

My experience last week with the lease of my new Lexus RX

My experience last week with the lease of my new Lexus RX 350 was very pleasant! This is a repeat lease, as I love this car so much!! Bruno DaSilva, the Sales Manager at JM Lexus, made the process simple & efficient! He also assisted me with choosing the perfect color, Atomic Silver, and on the spot helped me transfer my current car insurance to the new car. In addition, he helped me understand the updated features in the car, and offered his business card for help with future questions. Car shopping can be stressful, so I appreciate the service I received!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are delighted to have earned your continued business! Thank you for choosing JM Lexus and for sharing your kind words about Bruno. We hope you continue to love your Lexus RX 350!

My service with Dario was very efficient and helpful.

My service with Dario was very efficient and helpful. We found what we needed, learned the features of the car, and went to buy it. Very friendly and enjoyable guy as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

It is great to know that Dario provided you with an excellent experience, Chris! Thank you for choosing JM Lexus and we'll see you next time!

Always great with service and follow through.

Always great with service and follow through. I would highly recommend to everyone I know

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It means a lot to hear that you can rely on JM Lexus. Thank you so much and have a great day!

Thank you lexus I am only writing enough to end the

Thank you lexus I am only writing enough to end the review signed karen smith

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to leave a review of JM Lexus, Karen! We're glad our team provided quality assistance that shaped a positive experience. Until next time!

Bruno was amazing, patient and kind.

Bruno was amazing, patient and kind. He did a great job helping me with my NX 250. I love my new car! Highly recommend Bruno.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Bruno is exactly as you described. He has a passion for assisting clients and is packed with knowledge. Enjoy your new Lexus NX 250 and thank you for your business from your friends at JM Lexus!